Customer Ratings & Reviews

Geek Squad is always so helpful and they know just what to do when needed!! Recommend 100%!

I had an issue with the product that I bought this extended coverage for, and it made getting the issue resolved easy as anything. I walked into the store with my appliance, handed them my paperwork, and walked out 5 minutes later with a brand new replacement. No hassles. Very happy and will consider getting these additional warranties more often going forward.

I’ve used this feature for all my purchases and I’m so pleased with the help that I’ve received with my past malfunctions. And sometimes it’s not even the malfunction of the product. But mine personally. Lol

Geek squad service is a must have … the agents fixed my problem very quickly

Always get the geek squad service extension. They have always, immediately fixed or replaced the item with no questions asked. If they do not have item in store, you will get store credit and then you can purchase it again or another item. You not regret purchasing it, ESPECIALLY IF THE ITEM IS AN ice maker

This Insignia (best buy brand) "Can Cooler" replaced an older Mini-Fridge that was being used for the same purpose, but much less efficient due to the shape and design of it. The Can Cooler can still be multi-purposed to chill things besides cans by simply adjusting the shelf heights. Overall it works very nice, it's stylish, but it has some quirks: 1) The LED Light is either ON or OFF. You can't set it to turn on only when it opens (like a normal refrigerator).. If it's ON, it's always on, if it's off, it's always off. This is an issue because of the glass front which makes it act as a nightlight if you turn the light on.. or makes it impossible to see what you're taking out in the dark if it's off. 2) There's no way this holds 115 cans. Maybe if you're counting 8 Oz. slim red bull style cans, but not normal 12 Oz. cans. It holds about 20 cans per shelf (minus the bottom shelf, which holds about half of that). 3) Anything other than a normal can height will be hard to accommodate. The very bottom shelf can hold larger cans (16 oz/energy drink size), but any types of water bottles or glass bottles will probably need to be stacked like a pyramid instead of standing up straight.

I think great mini fidge to store my soda, microwave dinners and ice cream. It hasn’t leaked yet. It is a nice sized mini fridge to store small easy to eat food and small drinks.

Geek squad is 100% worth the money. highly recommend for anyone buying appliances at Best Buy!

I have not had to use my Geek Squad and really don't think I will need it but purchased it because I have other policies under Geek and have been very satisfied. And my daughter has had to use her Geek Squad policy and they made things right on the spot. Good Squad.

Was able to replace my nonfunctioning icemaker easily when they couldn't fix it. Definitely worth the money.

I'm a big fan of the Geek Squad. I've used them on many occasions and have never had reason to regret it. In fact several visits resulted in my getting more value out of Best Buy purchases. And when I call, I always get excellent response. One thing though, I would like to see an Apple expert for my iMacs. I have three and the last Geek Squad agent, though quite earnest, couldn't take care of some questions without calling an Apple expert elsewhere. But I can't find fault in the expert who showed up. He was smart enough to make that call. Too often techs pretend they know something when they don't. I've never had that experience with Geek Squad-ers.

I suppose it's good. It was a nice read and I believe I was justified given my luck with small appliances, I can only wait the two years out and see if it was worth the purchase.

Have used the warranty on previous purchase and it has always been easy

Haven't needed to use it yet, but I'm happy it's there in case of a problem.

We get it on all appliances we buy at best buy its worth it

We always buy the Geek Squad. Yiu never know what can happen and for the little extra you pay to have protection why not. Its so worth it.

Geek squad protection should be a no brainer. Always buy it with any electronic you purchase. You never know what will happen. Think of the last time something broke and how you wish you had bought the extended warranty. Don’t rely on the manufacturer’s warranty! It’s so difficult to use, trust me! If moneys an issue than ask a bbuy employee if they have an open box version. That way with the savings you receive it will cover the cost of the geek squad protection.

We get the service plan on whatever we buy its worth it

love having the piece of mind with GS! the squad is always ready when I need them, Ive yet to be dissapointed!

Bought this one year ago and have not had any problems. Cleaning is easy and the machine is quiet. Best Buy makes it easy to exchange if I have any problems so I bypassed Amazon in favor of Best Buy and a three-year warranty. Love the size of the tiny cubes. Reminds me of Sonic ice