Customer Ratings & Reviews

We were able to return the microwave without any trouble. They gave us a refund and we bought a new one.

Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

Glad I can rest easy knowing I have the 4 year protection on my GE 1.6 cu ft microwave. Even better they matched the price when it went on sale shortly after purchase!

I recommend the geek squad. I've used them in the past and had good luck.

Agent did a temporary set up because our new TV cabinet needed delivered. Agent returned when I called to advise the remote wasn't working. He determined our new sound bar was blocking the TV sensors. Also the new TV has a very TINY remote! Agent was able to program our 32" TV remote for our ease in operating the 65".

Just bought a new microwave with the Geek Squad Protection. Not much to review actually. Its worked just fine so far.

Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

Received opened it up placed on counter. Working just fine. Purchased warranty for peace of mind. Products made but imperfect people mean product are not perfect, although there are exceptions

Always feel sade from the unknown. Really like knowing insurance is there if needed.

Worth with money I paid for. Fully covered with anything happened. Easy to process.

I really appreciate the assistance of the gentleman that came to my house although they couldn’t fix my TV they were extremely professional and helpful and gave me lots of great information to help me make a future purchase

They sell you a huge amount of support but later on when we actually needed the repairs, they really drop the ball, on purpose it seems. First you realize their “__” years warranty is counting the first year, but they don’t actually warranty the device. They leave it up to the original manufacturer warranty. So that was deception to me, borderline fraud. Why tell me we bought 4 year warranty then defer the entire first year to the manufacturer. That’s a 3 year warranty you are offering, I already paid for that first year. So deceptive! Good gracious. Gimmick gimmicky goo. Then, told me policies changed and things are different now, so I have to wait 2 weeks for repairs. Then it’s still broke. Then they offer store credit less, but no refund on the tax and less the cost of the warranty. And no store credit for 30 days, so have to go without the appliance for a month. So get ready to eat about 30% of your investment on their changed policies.(we are eating over $160 on this warranty bamboozle) So watch them on their fine print. BB has become quite the gimmick in the last two years. Their warranty is worst in the market imo. Other box stores don’t gimmick you for about the same cost, and offer more perks. This warranty and their gimmicky “free install” has sent me back to other box store for all future appliance purchases.

The warranty is worth the cost. It is well worth the price!

Givee me peace of mind in case my product has something going on later on

Very impressive. The Sharp microwave is so quiet, you have to look at it to see if it is running. The controls are easy to maneuver around. I also like the presets. It's also easy to clean.

Nice and simple microwave. Not too complicated and looks pretty neat

Geek Squad protection has been a lifesaver. Yes, on little items it doesn't make sense. But, on big ticket items, like TVs and appliances, get it. We had Geek Squad protection on a top TV we bought. Not naming names but it was garbage. The screen suddenly changed from full color to where the left half of the screen was black and white and the right half was color. 4 repair visits that only fixed it temporarily or had defective parts delivered until, because we had the Geek Squad protection, we were allowed to return it, for a full refund, and pick something else.

A relatively inexpensive warranty that has saved my bacon in the past year.

Does not get very hot. Hard to operate. Inside burned while making popcorn as instructed. Super cute but not practical.

I get protection plans with most purchases I make at BestBuy. Even the small things that offer it. It’s an extra peace of mind on especially big purchases and they seem to come through EVERY single time I have an issue with something I bought. Of course as long as I bring it in within the plan period.