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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1429 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,429 reviews
  • Rated 5 out of 5 stars

    Great geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan really saved us a lot of money. The customer service personnel is very helpful and willing to explain details of the protection plan and insures that any repairs are done quickly. The Geek squad takes as much time as I want to explain the options and what alternatives might be jhelpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for an affordable price. They are amazingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice, they have helped me many times with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth buying the extra warranty in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add on with any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice security for an appliance purchase big or small on case of a oroblem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the company but luckily I have not needed there service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Was a gift for my wife. She is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the BEST BUY warranties. They stand behind their products and should it ever be needed, they always take care of the customer to get an item fixed or replaced....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. I bought it because it sounded like an inclusive and easy to execute plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot had the protection for my microwave. In the past geeksquad helps out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having extended warranty is always a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so good to have a backup plan if something goes wrong with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment for minimal amount of money. A must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind that my purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect small appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to protect investment. Useful. Had for prior small appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought in our microwave that door latch stopped working. We had purchased The geek squad guarantee on it. The store associate was very helpful and helping us get a replacement as it would take too long for repairs. They are always very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about Best Buy and their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price definitely worth it for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy service on Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my microwave i bought less than a year ago. I call Geek Squad and was able to get in in 2 days. I was seen promptly at my appointment. They discussed that because i bought the extra warranty I was able to get a full refund for my microwave because they do not troubleshoot small appliances. I got my refund and another microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this has help me learn more about keeping my gadgets safe and up to date with downloads

    I would recommend this to a friend