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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1429 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,429 reviews
  • Rated 5 out of 5 stars

    So Helpful and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the assistance of the gentleman that came to my house although they couldn’t fix my TV they were extremely professional and helpful and gave me lots of great information to help me make a future purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I like it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple microwave. Not too complicated and looks pretty neat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad, more like scam squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sell you a huge amount of support but later on when we actually needed the repairs, they really drop the ball, on purpose it seems. First you realize their “__” years warranty is counting the first year, but they don’t actually warranty the device. They leave it up to the original manufacturer warranty. So that was deception to me, borderline fraud. Why tell me we bought 4 year warranty then defer the entire first year to the manufacturer. That’s a 3 year warranty you are offering, I already paid for that first year. So deceptive! Good gracious. Gimmick gimmicky goo. Then, told me policies changed and things are different now, so I have to wait 2 weeks for repairs. Then it’s still broke. Then they offer store credit less, but no refund on the tax and less the cost of the warranty. And no store credit for 30 days, so have to go without the appliance for a month. So get ready to eat about 30% of your investment on their changed policies.(we are eating over $160 on this warranty bamboozle) So watch them on their fine print. BB has become quite the gimmick in the last two years. Their warranty is worst in the market imo. Other box stores don’t gimmick you for about the same cost, and offer more perks. This warranty and their gimmicky “free install” has sent me back to other box store for all future appliance purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relatively inexpensive warranty that has saved my bacon in the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. The Sharp microwave is so quiet, you have to look at it to see if it is running. The controls are easy to maneuver around. I also like the presets. It's also easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not get very hot. Hard to operate. Inside burned while making popcorn as instructed. Super cute but not practical.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says after your manufacturer warranty ends…..anywhere else when u purchase a protection plan it begins when the manufacturer warranty ends. Its like getting ripped off for the first year as they will just refer u to the manufacturer for a warranty claim. Once the manufacturer denies the claim then tbey will tell u to file a claim with Best Buy. By the time the thing finally gets fixed you’ve gone for weeks if not more without the appliance. You think they will extend the warranty 2-3 weeks past the time you couldnt use your appliance? They most certainly will not. They tell u everything u need to hear to sell u the warranty and when u file a warranty claim they do everything they can to get out of it. Same as insurance companies most of these corporations leaders should be jailed but they simply “lobby” aka bribe the politicians so they get away with it everyday. This nation was once a great place to call home before the greedy corporations owmed and ran everything including Washington. These days this nation is nothing but a disgrace. Ill be discussing with my wife about canceling our membership and the stores credit card. Im certain she will agree then I will advocate for all my friends and family to do the same. There isnt a single corporation doing business that actually cares about the customers. Its just the opposite their main goal is to screw over as many people as they possibly can. What can we do as consumers? Go to their competitors? Doesn’t matter its all owned by the same group of people. This one owms that one which owns these other ones that owns those over there. Thats why they dont care if they loose u as a customer and go to another business cuz u are still their customer u just dont know it!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans with most purchases I make at BestBuy. Even the small things that offer it. It’s an extra peace of mind on especially big purchases and they seem to come through EVERY single time I have an issue with something I bought. Of course as long as I bring it in within the plan period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Stellar customer service received from gentleman attending the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave/air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our microwave we can heat up wat ever we need and if we want to be lazzy we can air fry some wings and have that nice crisp for football sundays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad on our big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection has been a lifesaver. Yes, on little items it doesn't make sense. But, on big ticket items, like TVs and appliances, get it. We had Geek Squad protection on a top TV we bought. Not naming names but it was garbage. The screen suddenly changed from full color to where the left half of the screen was black and white and the right half was color. 4 repair visits that only fixed it temporarily or had defective parts delivered until, because we had the Geek Squad protection, we were allowed to return it, for a full refund, and pick something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to purchase this for the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime we’ve ever had a problem with a product, the geek squad has been able to address the problem locate it find what needs to be fixed and fix it or else they simply replace it which they have done on many occasions for us. I’ll never buy another product without getting the geek squad protection even though it has become a little bit more expensive than previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it yet but it’s good to have it.i have noting else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned microwave to Geek Squad. Sent out microwave for evaluation/repair and 3 days later received email that return was accepted and credit would be issued!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it but there really nice people there..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, very good communication. Had to return but overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i bought this for an easy bake oven, but if it breaks gotta love the geeks they get down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a new microwave that I bought to replace the microwave that replaced my original one, so this is my third microwave. Its a built-in and only this one will work so I’m always stuck getting the same one at $500 a pop. The second one lasted less than two years, so if I had the extra protection I could have gotten it repaired or replaced. Okay, okay…I learned my lesson! For a small price I got an extra year of warranty in case microwave #3 decides to also have a limited life. Don’t risk it…get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient i love the features it has especially the dinner plate option

    I would recommend this to a friend