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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1429 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,429 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Price was right for long term coverage.... I normally don't buy warranty's because it's not worth it. In this case it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough analysis and evaluation! Serviced in a timely manner questions answered with ease! Purchased an item online, came into the store, and not in service, it went over and beyond to make sure interest an item was overly satisfactory. Overall purchase and understanding of product left me a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway buy geek squad protection when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection for my big items. So far I have not had issues getting items fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly Reliable Always!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection on all of our best buy items which has been such a god send! We love you Best Buy keep doing what you’re doing! there protection policy’s are the best! Will never get one from any other store other than Best Buy! That’s a fact!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helps every one needs to get a plan for their own comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the how fast it heats up the water great for the morning coffee before work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this window unit. Keeps it cool during those hot sunny days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE 4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST have!!! I did not realize that my son purchased the Geek Squad 4-Year Standard Protection until my MacBook Pro needed an OS upgrade, and when I called they said I had this protection, and it turned out to be FREE to upgrade my operating system. What a blessing! This protection saved me from having to purchase a new MacBook Pro!! I definitely recommend this for everyone. It covers any and all computers, electronics, appliances, etc. even if it was not purchased at Best Buy. It was well worth the money. I have already recovered my cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last microwave we bought lasted only a year, so we got the warranty with the new one we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must it covers everything just got my brand new washing machine replaced with more expensive model I'm happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken LG Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave last past the 4 year protection plan but on the 5th year, you must replace it. I don’t recommend buying it. Save your money for something that will last 10 years or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Fast and dependable. Even call you when your product is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything electronic without Geek Squad protection. I have had three flat screen tvs go bad and all were replaced at minimal charge and with no significant delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone purchasing an item at Best Buy should most definitely take advantage of the Geek Squad Protection Plan - it's worth every penny. While products can be exceptional, things happen, and not having it is literally not a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gig squad service is absolutely worth every penny. They are simply superior and very invested in making customer. Happy if a product is faulty or fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't used the service, I chose Best Buy for my dishwasher because BB has the best and most affordable warranty for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are the very best when it comes to protecting your valuable equipment. The easy process is flawless when the unfortunate event happens and you need your appliance fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would ever end up using one of these but believe it or not I was within 48 hours of the end of my geek squad protection and I had to use it. This insurance facilitated for me to get another item brand new due to the fact they didn’t make it anymore. If you plan on using some thing for an extended period and you need the peace of mind to have a replacement this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad team are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & customer service was outstanding was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a service plan. Best to make an appointment

    I would recommend this to a friend