Customer Ratings & Reviews

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

it’s ok i don’t understand it. you can only use it if you bought it in the store

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

Great tv, our kids love gaming on this tv, sound quality is also good.

We love to buy the extended warranty on a no name brand of tv. But this is a Toshiba but it was such a great price but we decided to get the 5 year warranty anyway. It's a great feeling to have this Geek Squad coverage!!1

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Gotta have protection when buying these to be around childrens of the corns (multiple kids at home) reasonably priced I guess haven’t had the chance to use it yet and I hope I don’t use it but it does give peace of mind.

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Got this for my tv. I had in burn in last time and wanted a peace of mind.

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.