Customer Ratings & Reviews

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I enjoy my protection if they can’t fix it they replace it

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

I can see needing this protection when the Television goes on the blink.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

Geek squad is the best. Get this protection for everything you buy.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.