Customer Ratings & Reviews

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

Amazing staff , helpful with all my needs and overall phenomenal service

Definitely worth getting the extended warranty, especially if you have little kids

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

It's a very good deal. When you break it down by the months and years, you can't beat that

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

Professionalism at its best and arrived earlier than expected.

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Would recommend adding coverage , reliable and a good price

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

Love the option of having the extra protection of the geek squad.

Great service great price cant ask for anything more. Wow they really know their job. Very nice