Customer Ratings & Reviews

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

Had my Sony TV for 23 month and started going out. So glad I had the Geek Squad coverage. TV is being replaced.

Have not had to use this yet, but great to know its there.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

I like the option of having coverage that if something goes wrong someone will come out to repair it.

That day they did a great job helping thanks you help low prices

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

I am glad that i paid for this 2yr warranty,never know

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good