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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 602 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just in case this 4K stops working for me within two years. Read many reviews and most complained they had issues with it within 2 years of purchase. It’s more of having a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my Sony DVD player however The geek squad took care of the issues and I was able to replace it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up, compact, works beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection and help with products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent helped us find the right player for us after having our samsung stop.working correct. So we bought the LG and repurchased the geek squad protection again. Worth the extra money and great team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it gives piece of mind knowing it’s there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add Geek Squad protection to my items when available. It helps to know that we will have the product in working condition for at least 2-5 years depending on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for bluray player! 4 years! Felt you can't beat that type of protection for a 4k blu-ray player! Definitely would recommend for those who want to protect a technological investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member for several years now and I would be absolutely lost without it. I love the remote service when I have a software problem. The tech support is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very useful when you have none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years now, Geek Squad Protection has helped me to get our computers up and working again on any occasion that resulted in a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Sony Blu-ray player shot craps on me just over a year from purchase. Decided to protect the new one 4 years for just a few dollars a year. Love having the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was open box I decided to get the warrantee. Hopefully I have no need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection cover was replacement cost for 4k blu-ray player. I received the cost of the player and taxes minus, the insurance cost. I was able to buy a new player during covid 19 Pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel at ease knowing you have this protection for your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs have helped us connect our desktop PCs and later helped with DVD player after moving into a new house. They were always prompt, helpful & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for birthday present.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the warranty on the space heater, so nothing to review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure when you purchase goods that geek squad is the best add-on for the protection of your product. I've had the best time using this protection. It gives you options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best quality and the best functions!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my TV and set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought my TV out and assembled it I connected all my devices and set up the remote and my speaker so I can enjoy my TV

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for taking time to share this with us. We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used one where they replaced the item with same exact model, even though the price of the item increased.

    I would recommend this to a friend