Customer Ratings & Reviews

Best Buy Geek Squad is a very useful service. I would suggest it to those making purchases from Best Buy

I bought my ice machine in 2022, as of 2024 I am very satisfied with the quality. Still works great

Got the 2 year protection plan for my ge ice maker. My ice maker stopped working less than a year. They were able to replace it with a brand new one. Worth to get protection plan for sure!

Had an bad experience with a Insignia refrigerator. Having this came in handy. Replaced everything in the fridge and freezer up to a certain amount and the unit was replaced too. Highly recommend purchasing a plan like this. You never know when you might need it.

Buying the Greek square protection plan is a life saver and for me I feel as though you never know when you will need service on anything that you are paying for that you expect to keep for at least a lifetime.. I know because the item that I purchased needed service and without the 2-year standard Greek square protection plan I would have needed to buy-replace my item.

Purchased a fridge for my son to use at college. Well I thought it would be a good investment to purchase the protection that was offered on this product. 4 yr coverage on an appliance for a college student was probably the best investment I could have made. As if something goes wrong he is not calling home for us to purchase a new one. You tell him to take it back to the store and get it fixed or replaced.

my phone headset yesterday and I also purchased a warranty but which I purchase a warranty on all of my electronics. All of my electronics have come from Best Buy and the warranty services is great.

Purchased again after using the original Geek squad protection. Nice to have on those expensive items.

Absolutely love this ice machine. It’s amazing and the geek squad customer service was awesome when I needed support on my machine.

Always get the back up insurance if anything goes wrong with the TV that qualifies under the warranty definitely worth it

I have now bought 4 of these as gifts. They love them.

Hoping to never have to use this warranty but if I do it was a good value for fixing and replacements.

Great protection to have on our products we purchase

I bought this plan to protect my $275 beverage cooler. I just bought the fridge and plan, so I haven't used it yet. However. it's nice to be worried free if something goes wrong after the 1 year manufacturing warranty. I wish it covers accidental damages but it does not.

Excellent service, all my appliances major or small are bought at Best Buy for the warranty and geek squad services. Wouldn’t shop anywhere else.

Again glad we did this, after 1 week we noticed the ice maker was not really producing any ice, called they came out replaced the ice maker now all is good, if I did not have this extra warranty what would of happened?

great ice machine. love the nugget ice works great

This was a great purchase and really gave me piece of mind.

I put insurance and the things that make sense Like a nice tv a phone thin they going to cost you thousands of dollars to replace is better to have insurance to be able to navigate those problems

My wife was very glad that she no longer needs to rely on me to help her with printing issues and as to why the "internet is slow" or if there is a PC related problem. She calls this the "dial the hubby" service and someone more pleasant than me actually takes time and care to help her out to her satisfaction... :) (don't read into this or let your imagination run wild). This is good safe fun support ...