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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,006 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    No install just drop off

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a fast delivery and we add geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave Best Buy without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75"tv is on a fireplace stand. My grandson in law put it on my standmy grandson in law installed it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for my AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan when I have any doubts about the longevity of the product. Things work well when you buy it but never know what happens in a year or two. Best Buy does a great job in providing the insurance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less then 2 years a airconditioner started throwing out hot air. Best Buy technician said there was nothing wrong with it that is was quote “old”. Called BestBuy again to have it fixed and they literally never showed for the appointment after I called just to make sure a technician was coming. They made sure that the technician was coming but never did. Put me throw hoops to speak to a manager and never got to speak to one. Returned the airconditioner today for a less btu model and ended up pay 100+ more. Best Buy is truly horrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy when need be. Recommended every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a good protection plan woth anythi g electronic you buy for comfort and peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To replace to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens, you can replace it And get another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helped get AC quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in Handy because our window unit AC went out. It was replaced immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extra product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek square protection with worth every penny. Everything I purchase I cover with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful with my issue I had with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's warranty plan. It can be a little pricey depending on your purchase but it's great to have the peace of mind that if any was to happened to the product, it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only needed to bring simple things in, but so far no problem and I appreciate the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yayy Geeks Squad, I haven't had to use you yet, but it's nice to know you're there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my electronics insured but hardly ever use the insurance, usually there’s always a deductible but with geek squad it was completely free when my AC broke down I got a gift card with the amount I bought it for and got another one very simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re place my air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace my air conditioner under warranty and very quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a piece of mind that if your expensive item like our portable AC has any issues they are there to help. Hopefully we never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in getting my air conditioning unit

    I would recommend this to a friend
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