Customer Ratings & Reviews

THEY ARE GREAT AND GREAT CUSTOMER SERVICE AND TECHS.

Better safe than sorry. Better safe than sorry. Better safe than sorry

Super good. Love it. Works great everywhere anytime.

Installed on my car the same day I got it, has been working with no problems going on 2 years with it.

I can always depend on Best Buy to do a great job. This is not the first car. I’m working on my previous car. They also work just the same and they did double job.

Our our Geek squad service Tech was not only did a great job, he was professional and explained in detail what we bought and it's function. He aslo compared it to other types of electronice available to .ake sure my purchase is everything I wanted.

I gotta say I’m happy there’s an option like this where for 4 years my system is cover I’m super happy not a fan of manufacturers warranty as they make it complicated to get service in some cases now I just deal with Best Buy straight up.

Went to Deptford New Jersey today for an auto install for an auto starter kit. They were wonderful. Efficient polite and patient. When I say they were efficient I want to refer to the fact that they noticed I had purchased a protection plan that was completely unnecessary with this model automobile auto start kit. What I want to know is why was it suggested to me if it’s unnecessary because of the company coverage already in place? The man in Deptford New Jersey refunded the money

Best investment ever! They came in and unboxed our new TV and got it on our wall using the Mounting hardware around an hour later, had all the cables connected including our new surround sound bar and rear speaker equipment and was playing a 4K-UHD video! I feel like this would have taken me a day to get it right. I'm using Geek squad to get all my computers (5) back on line, all with the same flat-rate, yearly contract. Best Investment ever!

The automotive stereo installation department went out of there way to make sure I recieved the proper parts for my stereo installation. Since the store clerk ordered all the wrong parts delaying me over a month on my installation. If it wasnt for the hard work ion your stereo department I would never shop at best buy again and I spend thousands of dollars there each year.

Worked great in my truck and was a good upgrade from stock

Totally worth it, especially for higher priced items which get used almost daily. If you're getting a dash camera, GoPro or any other camera, GET THIS EXTENDED COVERAGE, as it can really be a good insurance policy, just in case anything happens to your item. Not really needed for media such as video games, movies, music or static items such as furniture (TV stands, etc), as those items don't really break due to constant usage.

I purchased the Viper Remote Start for my husband for Christmas with installation from the Geek Squad. At first he was very concerned that the Geek Squad wouldn't be able to put a delay start on his 2014 Chevy Silverado Durmax Diesel 2500. However, the Geek Squad was able to put a delay on the start and the system works incredibly well. My husband wishes he did this when he first purchased the truck!

Geek Squad at the Flowood, MS store has been phenomenal. They do what's necessary to find, fix/solve the problem. On some occasions, they have had to mail off an item to the service center, but they have always been courteous, kind, and efficient. My most recent visit was no exception. I had a faulty cellphone and they were exceedingly kind and took care of me in a timely fashion.

Extra protection for my device. Peace of mind when you need it

Well have no had to even use this yet but I just may need them soon so I’m very glad I purchased it

Helped me out with everything i needed plain and simple

Awesome product. I love it. It is awesome..... .

Great customer atención! And they know what they do 10/10

It will pick up a lot more than just cops, so get ready to be annoyed by that. Other than that, it works decent.