Customer Ratings & Reviews

They always give you the best service. I recommend 100%

This is an excellent protection plan that marries well with my theft & loss plan! Also I want to say the two consultants that helped me were very helpful.

Very knowledgeable, and are quick to answer questions and helpful as well.

We had a Roku with earbud feature so that you could watch tv while partner was asleep but sound quality started breaking up so I bought another one and added protection which would cover this problem if it happened again. I was told by sales agent that I would get a new Roku if we had the same problem while under this warranty,

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

The service is a good thing to have. We have used it and definitly got our moneys worth. You call they come quickly and you have no bill. They can install appliances faster than you can.

Best Buy provided a quick and easy replacement. Very happy!!!! We've purchased protection from other (not Best Buy) businesses, but even with the original sales slips they refused to honor the agreement...but Best Buy DID honor the warranty with no questions. Very happy!

Geek squad always comes in clutch. The ease of service and support is top notch. They keep their word for appointment times and are often available early

Great service! Have used GSP for many years and has never let me down. I purposely purchase majority of my electronics for the purpose of having reassurance that I have come to rely on

Haven't had to use it yet, terms are good. And it's a excellent value.

Friendliest and most respectable technician. The dial on my washer broke and I was worried about the time/cost. It was all free and he was done in less than 1/2 hour!

It made my return and exchange so much easier to do in the store. This product does what no other product does. It makes you feel safe and assured of its purchase and its parameters. I would truly be lost without this.

They came through for me in the past. Haven't needed them yet for this product.

I'm glad I have this extended warranty on my Fire Stick because my last one broke after about a year and a half.

If you make an appointment, the process of getting help is so convenient. Great service, I think. I used to try and support my local store but I have to admit in this case, I prefer the longer hours of using Best Buy for tech assistance.

4-Year Standard Geek Squad Protection 4-Year Standard Geek Squad Protection Always purchase the 4-year standard Geek Squad protection plans or any replacement plans for any device that is provided for you so that way Best Buy will take care of you if something should happen to your device within that time frame

The Roku Ultra brings the best of both (wireless/streaming and wired media) worlds. The Dolby Atmos/Vision image and audio quality are fantastic, as long as you have a capable TV and soundbar/audio system.

Better to have protection and not have to use it than no protection if something goes wrong.

Always available and helpful! Solved my situation at my convenience. Very understanding team.

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.