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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1368 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,368 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY protection plan is must on all my purchases at Best Buy. Normally manufactures warranty often 1 year or less. BBY G.S. protection plan has got you covered beyond that. Always friendly and helpful at BBY. Spend the few extra dollars and he covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add the protection because the first Roku I bought had feature of plugging in earbuds and after few years usage the sound starting to crackle which was annoying. Was told if this happens to new one and we have protection plan that the unit will be replaced so decided to add it to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without it. Production plans are the best, I buy them when ever offered. I have taken advantage of them several times, and very thankful I did. Re-buying a product that fills with in the service life is the pits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad service for everything. The people are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronics & kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get the protection for all my electronics with all the kids in my household. Geek squad always delivers. A must have if you have alot of electronics and kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Warranty maximum lenght for any appliance or high dollar item as it is a life saving benefit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year service repair or replacement is perfect for any device or appliance. The comfort of knowing I'm covered is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need them to install anything yet! Staff was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is amazing. I have always been very satisfied when I have had to use it. They have always been more than happy to take care of my issues and resolve them quickly. With a replacement, or fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for all of my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an excellent service to have at your disposal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are not always there or available, but this time I got someone helpful and fixed my computer that day! be prepared to leave it and shop around or comeback. but I can feel comfortable knowing it's going to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy extended warranty / Protection plans are a no brainer for any product of expense. They back their products well and always help out if you have any kind of issue. I always buy them on electronics or expensive items...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends on the product I like to buy the extra warranty the price most of the time is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase protection plan with the squad, never had a issue with any product that went bad, squad always came out to see if it can be repaired if, not I was given a new and upgraded product no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help & options when you get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase it is a great idea to get this extra (warranty) on your product. They can install and other related services. Geek squad is always good to have on your product (s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plans anywhere. I always get them for whatever I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleasant to deal with and always there to help me no matter how large or small the problem. Everyone needs this program! It's worth the money many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my problem fast they are really good

    I would recommend this to a friend