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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,365 reviews
  • Rated 5 out of 5 stars

    Geeksquad is so amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection. I haven't with all my major appliances and electronics. They are amazing whenever I need something. Or have a problem they are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review. They have a great reputation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the Geek Squad yet but I feel protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. If anything goes wrong they are always super nice and dependable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving it 3 stars because i have never had to use it to repair or replace anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad, they always help out when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky over Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their services. I don't have to pay for delivery and installation on future purchases at Best Buy. They have been concise in explaining the products I've purchased as well as the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming box by far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia shield is the king of steaming boxes. Blows anything else out of the water and I have owned them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy from Best buy I always get the geek squad protection. Especially with pets and children it's always reassuring to have protection on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting 2 or 4 years protection plan from geek squad is very affordable and peace of mind of item you purchased.. great plan, very fast action when something happens to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad. They are there when I need them providing terrific service in a timely manner. They answer all my questions and provide easy to understand explanations for work that has to be done. I love the access that I get from the Geek Squad. It is the only place I go for my computer repair and outside storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan and Geek Squad, they weren't able to solve my problem, but quickly got me a replacement and I was out in less than 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows intallation geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad personel was excellent. helped me with my instalation and tooks his time to explain everything and showed me step by step what he was doing. excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is great. Got a 4yr and started having problems after the 3rd year. Went into bear buy w my receipt and broken unit. Viola-waljed out w a brand new unit. Easy Peasy Lemon Squeezy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My reason for doing best buy exclusively. GS warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly shop best buy exclusively for the geek squad warranty. Have honored it with a variety of products. Safeguards against purchase of what may be unreliable new tech. Used to buy newegg Amazon etc... For the last 5yr best buy with geek squad. Not even a question and even if it means waiting for ship to store i know it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roku was under warranty i simply came in showed them my Roku, was told to grab a new one and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proven Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for peace of mind. Returns made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 4-year standard Geek Squad protection is a MUST!! far too much can go wrong and with this coverage... your covered... Put it too ya this way.... it like Leaving the house and realizing you've forgotten a critical component of your daily work attire.... YOUR TROUSERS.... Don't leave the house with out them.... GET YOURSELF COVERED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the geek squad figured it out happy fun

    I would recommend this to a friend
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