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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30741 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 30,741 reviews
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never used this service before and i hope i don't

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's man made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys go far and beyond to help resolve any issues Couldn't do it without them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET THE PROTECTION

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t ever buy this brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv setup ever. I had a dog chew up original remote for a 70inch tv. Had to buy replacement. So I was having issues with tv running Netflix and other streaming devices. So I did a factory reset on the tv. Didnt know you couldnt program a with a replacement. Must have the original. So now I have a 70 inch brick. Al because their is no way to get past programming remote without oringinal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    gaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me extra peace of mind. Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection. It’s quick an efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service with good suggestions. They give suggestions based on what is good for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific install Arrived on time, very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Roku really knows how to make TVs. The picture and sound quality are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must for any tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and response when needed. Replaced a TV that quit working.

    I would recommend this to a friend