Customer Ratings & Reviews

It is so nice knowing i have protection for my tv.

I had a problem with my TV ,Geek squad came through and replaced it with a newer better model

I ordered a 75” Roku tv online on November 21, received a wall mount and waited for tv to arrive. About a week later we opened the box took out the tv only to find ou it was defective with vertical lines running up and down the screen, Text/chat to return and reorder set up for December 18th, waiting all day for a replacement only to find out nobody showed up! Text/chat again, said no one available to deliver, reset up for January 3. Not customer service friendly, I will not purchase anything again from Best Buy.

The TV is great but the remote that came with the TV doesn't allow all the features on the remote to work i.e. return, exit & pre-ch does not work. I have not needed to use geek squad -yet

Helped bring me my big tv when I couldn't do it all by myself

I’m glad I got this warranty. Always better safe than sorry

Great service, no complaints. Very knowledgeable. Awesome

Hi I can’t change channel for my tv they lost something from the under the tv and from the side of my tv the start open

Always get the warranty i have had tvs go out at the 4 yr 11 minth mark abd got bew tv

Best Is an understatement these guys were great. Like watching doctors work.

I love this product and have had no problems and it is very dependable.

I had a 5 year warranty on my old TV that had speaker issues, which they decided to swap out with another TV same make model but 3 years newer. Took over 2 weeks of my 30 day return policy to receive the new TV. And when I did receive the TV notice right away that it was very cheaply built compared to my last one and unfortunately noticed to late that the screen and back of TV was split down the side from being dropped which now the 30 day warranty has passed.

Very good sound bar for the price, volume could be louder, good bass. Easy to install we did it ourselves, just follow prompts on tv.

Geek Squad repaired my computers and downloaded my and also showed me how to make new files.

The delivery was on time. They unpacked the product hooked it up and covered the bases of the function's.

Awesome tv awesome value for plan! Thanks Best Buy

Love My new SAMSUNG MU6300 55" interactive HDTV With apps and hdme, op cap, and component adapability. Great view and sound!

I really like this tv. But I broke it and would like a new one. The same TV.

The agents mounted my tv and sound bar with a great deal of technical knowledge

Love it! Love tbs tv, it looks great! And to be safe I bought the warrenty so now I feel even better ! Service was great!