Customer Ratings & Reviews

Has wonderful sound movies are like watching in a theater we are very happy with this product and enjoy it very much .Thank you

Definitely works like a charm. Bluetooth range is kinda weak tho

Worth every penny! They fix or replace anything protected and I never worry. I always buy my appliances etc from bestbuy because of this service.

Having protection for your equipment is the easiest and best way to go with electronics

Purchase extra protection price excellent and well priced

I am slowly upgrading over time. This was an extremely wise choice and interestingly enough, was available for a lower price than is usual on the day in which I went in to "look around." I have had no issues with it and I use it a lot. I run my computer through it as well as my Internet radio. SO it enhances the playback of Amazon Music, YouTube and various other broadcasts that I use on a daily basis. The price was very nice!

ALWAYS get the protection plan! I didn't buy one on a refrigerator once, and the compressor broke 6 months after the general warranty ran out. $1600 down the drain; lesson learned! I usually buy it and always have a great experience with the Geek Squad. If they can't fix it, they replace it-Done!

Bought for record player incase it evwr breaks. Have not needed to use yet. In the past they replace items quickly. Thiugh dont buy for samsung because they dont fix in store. Tou have to ship your phone out and the protection doesnt even cover most things for phones.

It's good to have the protection just in case something happens. I have had issues with other products I bought and Best Buy will replace the items if they can not fix them. If they are no longer in stock, Best Buy will give credit for the amount of purchase. You can't beat that. They are very expensive as compared to other protection plans, but in most cases, I think they are worth it.

Perfect for anyone who needs this item, which is everyone.

We had a connection issue with our Sonos play 5s playing in surround sound. Geek squad came out to the house to trouble shoot the issue, even sent a 2nd tech over to help the 1st. Unfortunately they could not resolve the issue, but were very nice and helpful on the next steps in the process to get them replaced since we did have the protection plan. We purchased the plan again for our exchanged new Sonos play 5s, because it will be worth it if something happens to the new ones.

Hope I do not have to use this warranty but it gives me confidence if I do

They has worked very well for the products i have it on

I normally don't buy extended warranties but this seemed fair to extend the warranty on my turntable.

I've been using Geek Squad since it was just Best Buy tech service and I had to drive 30/40 minutes away from my home to get my computer's and things fixed. Now that the Geek Squad is included in almost every single Best Buy store... this was the right choice! Especially when purchasing a home audio receiver. You want to make sure that you have no problems in the foreseeable future. So getting this Best Buy Geek Squad warranty was the best fit for me and at the price- it just made sense (so if anything goes wrong I'll just take it to them and they fix it or replace it).

The extra protection beyond the manufacturer's warranty is well worth the cost.

The geek squad came at the time I was expecting them. They went over my entire audio/visual equipment and hooked them up, including satellite dish receiver! They do it all. I did not need a new TV after all, but did need a new turntable. They install, repair, suggest anything needed. Their service takes the tension out of tech problems. It is totally worth it. A family member used the protection plan on the computer tower in her home.

Very good, product. Great upgrade from old receiver.

I love the peace of mind I now have about my purchase. Investing in high-end sophisticated audio is certainly a thrill, but if and when wear and tear occurs the thrill is over. Happy that I made the decision to cover my Arcam AVR30 receiver for 4 years, just in case!

A Great product protection plan at a reasonable rate. Techs are an awesome group always willing to help