Customer Ratings & Reviews

It's a great product to have for your electronics in your home! It helps you to keep all electronics and just about everything in your home operating smoothly in your home!

Very knowledgeable, and are quick to answer questions and helpful as well.

One thing I’ve learned about Best Buy with the extended warranty if your planning to use the product and it’s pricy invest in this because I’ve had a printer go bad and other electronic stuff and they look at it tell you to go get another then they actually transferred the remaining warranty to the new one

When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

Great device love Alexa and the Geek Squad warranty is better than Amazons.

I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help

Their protection plan is great. Got a 4yr and started having problems after the 3rd year. Went into bear buy w my receipt and broken unit. Viola-waljed out w a brand new unit. Easy Peasy Lemon Squeezy!

Great if you need it after the manufactures warranty expires. It also covers thing the manufacturer doesn't. If you have to call you get to speak to a tech in the usa

I was very pleased with the service to repairing my laptop. Looks as if it is brand new. Will be using Geek squad in the future for all my computer repair.

The agents will be helping me set up my new Laptop and switching my information over from my Desk top computer.

Haven't had to use it yet, terms are good. And it's a excellent value.

Everything I buy from Best Buy I get a geek squad protection just in case some faulty manufacturer product comes my way. The protection is awesome with a lot of peace of mind.

Works so good . Love it . Couldn't ask for a better product

Good plan for protection that i hope i never need.

Really impressed with overall protection and customer service

Geek squad came and install my TV mount and then the TV and then the Roku and make sure everything was working before they left! Best product you could buy is Geek Squad total tech support!!

They came through for me in the past. Haven't needed them yet for this product.

Best Buy has one of the best accidental damages warranties available. Would recommend the geek squad protection on high value items that get used or handled more than other products.

When looking at product reviews, even those that are recommended by outside sources, such as PCMag or other reviewer‘s you’ll have those that all still read these products as one star below because they are broken or lemons, yep they’ll soon after the return policy or warranty is up. This gives you peace of mind that if it breaks outside that. You’re still covered.

Very helpful team. Better customer service than other warranty services.