Customers praise the DNA Test - Ancestry Personal Genetic Service for its user-friendly interface and easy-to-understand results. Many customers found the ancestry information informative and accurate, making it a popular gift choice. While some customers expressed concerns about the waiting time for results and privacy settings, the overall sentiment is positive, with customers appreciating the product's value for its price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 892 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Happy about it only being a one time payment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got it on sale and found out so much more about myself than I thought I would!! I thought I'd have to pay extra to see all the fancy, schnazzy dna details about my ancestry, so I was dreading the email that would tell me " thanks for buying our kit, now fork over 200 dollars to find out stuff you already know!" But no jokes, this kit was the real, one time deal, and it was super easy to use. It even came back sooner than I expected it to, and the results were easy to look at. Very satisfied.
I would recommend this to a friend
Rated 5 out of 5 stars
Get this one, not the cheaper one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was confused about what to get initially(the $30ish one or this). If you do the cheaper one, you will still have to pay money for the test apparently. This one is just once and done $99 for the ancestry test.
You can upgrade to the health version at a later date, and will receive results immediately upon paying. I'd recommend waiting until they send you the $45 offer, though the health portion honestly is just meh; 23andMe don't test for a lot of things. All of the traits portion were correct for me, so that at least helped to back up any skepticism I may have had. It was cool to see, but not helpful.
Anyway, I was very happy with this,especially since there is no additional lab fee for the ancestry portion. What you pay here is it.
I ordered 2 of these kits and picked them up a few days later. Follow the instructions and you have a small chance of having low call rate errors. I took mine immediately in the morning after sleeping/not eating for over 8 hours and filled slightly above the fill line,making sure any bubbles were above the line.
Some people recommend scraping your cheeks with your teeth and then spitting.
23andMe is concerned with accuracy, so you will likely get lots of "broadly" categories-if that bothers you, you may prefer Ancestry instead. It seems this happens a lot with people of Asian decent.
Your broadly categories should break down with future updates though, as more people take the tests and the science progresses.
Also, your results will be ready within the time period they state(like 8-10 weeks) after your kit has arrived at the facility and have been scanned in. The volume will go up during holidays, so it will likely take longer to scan in your kit.
I've heard ancestry is faster, but my results didn't take long at all.
Overall, I'm very happy i took this. I'm mixed race and usually consider myself "caucasion" or "hispanic", but found out I'm actually caucasion/European and Native American. Also found some cousins I didn't know existed. Pretty neat, definitely satisfied a lot of my curiosity.
I would recommend this to a friend
Rated 4 out of 5 stars
Great Product for Ancestry with some limitations
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, I really love this product. It is great for showing you your ancestry and explaining it to you. The traits information is a nice additional touch, but I have found the health information of little use. This may be because I didn't have many positive markers and maybe it would be more useful for those who do.
The DNA kit from rival Ancestry.com is a better choice for building a family tree and tracing your individual ancestors, as this function if very bad on this product. However, the Ancestry.com kit does not present your ancestry as a whole anywhere nearly as good as this product does.
I would recommend this to a friend
Pros mentioned:
Accuracy, Information
Rated 5 out of 5 stars
skeptical at first
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked this up for my wife, who mentioned she would like to see what her background looked like, besides hearing from it from family for years. I can say she was very surprised and ecstatic about the results. We even opted to purchase a hard cover book showing details of her background and other information as well. Highly recommend.
I would recommend this to a friend
Cons mentioned:
Processing time
Rated 4 out of 5 stars
Nice to know
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like everyone else I am sure, I wanted to know what my genetic heritage looked like. I had seen a sibling's workup, but she was on the other end of a line of seven children and nothing in life is as simple as you usually think it is. True enough, when I got my results I have a half-sister (or a granddaughter?) who has shared her results in 23andme. Unfortunately, there are degrees and limits of sharing and I can't see her name, location or anything about her specific genetics. The test was easy and though I had read of others having to re-test mine was simple. I got updates and answered a zillion questions before I got my results (took a couple of weeks from start to finish) so they didn't just leave me hanging in radio silence. There are some cool aspects and lots of things to read, but there are the cheesy aspects too, like being related to King Louis or some such. I am sure some people eat that stuff up, but it is ridiculous. Anyway, I am glad I took the genetics part and less thrilled about spending another hundred to get some health risk analyses that are kinda meh. I would recommend this for others to try, especially any of my other half-sisters!
I would recommend this to a friend
Pros mentioned:
Ease of use, Information
Rated 5 out of 5 stars
Lots of information provided.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The test was easy to use and provided lots of ancestry and DNA information. I opted to purchase the additional health section and called the number provided to ask questions. SURPRISE! A real person answered my call and answered my questions. LOTS of information was provided. I was VERY PLEASED with this product and will be purchasing kits for my children.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven't gotten the results back yet but the process was pain free. Very easy to use & not hard to set up account. So far they have been communicating with me to let me know the status of my sample. Much cheaper than using a genetics lab.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
The gift that keeps on giving
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the 23 and me kit from Best Buy. Is it all that it’s cracked up to be? Is it worth the price? Yes and Yes!
Pros: Extremely easy to use, comes with instructional information, tons of exciting ancestry you may not expect. Updates of your DNA status, prepaid return label
Cons: It’s a pretty lengthy time frame. Prepare to wait a month in a half to two months for your results.
Regardless of the time frame, purchasing the 23&Me kit has its life long rewards. I’m am completely in awe at my results (in a good way)
I would recommend this to a friend
Pros mentioned:
Accuracy, Information
Rated 4 out of 5 stars
Easy to use kit, accurate results
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So I bought the kit just out of curiosity to see what countries my DNA is traced to. Surprisingly, the results were very accurate from what I know about my family. I even saw a second cousin that I don't personally know, but my family is friends with on Facebook. This kit should get 5 stars based solely on how much information it tells you, but I gave it 4 because of the confusion I had interpreting a lot of the data.
I would recommend this to a friend
Pros mentioned:
Ease of use, Results
Rated 5 out of 5 stars
It might change your life!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it as a gift for my mom who was adopted as a baby. She took the test and ended up finding her 3 half sisters and birth mother through this. Try it for yourself.
I would recommend this to a friend
Pros mentioned:
Dna test, Information
Rated 5 out of 5 stars
23 AND ME
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this after I bought and performed the other DNA Test. This is much better than that one. It provides a lot more information. I would recommend to anyone who wants to find out more about where they came from.
I would recommend this to a friend
Pros mentioned:
Accuracy
Rated 5 out of 5 stars
Shockingly Accurate!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The package is thoughtfully laid out. The results are speedy once you submit your dna specimen (saliva) to the lab. Being from Europe I decided to give 23andMe a run for its money. I chose not to disclose my demographic information, and ship my sample to the USA lab for processing to see if it would still show accuracy in my lineage. IT DID. In fact the results showed where my DNA is most common in down to the province I live in. It knew my DNA was from different continents and went so far into detail it was scary. Gave me good reassurance that I know where I am from. I’ve thought about going to purchase the health discovery add-on, but that is a can of worms better left unopened… for now.
I would recommend this to a friend
Pros mentioned:
Accuracy, Ease of use
Rated 5 out of 5 stars
Best investment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This had to be the best investment I have ever done. I’ve been wanting to know where our ancestry is from and thought this was would be a great start. And I’m so happy I did this. Now I’m on a journey to find out more about my family history. The app is awesome too.
I would recommend this to a friend
Pros mentioned:
Ease of use, Results
Rated 5 out of 5 stars
Great gift!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my husband, his mom was adopted and we were not sure of her background.
He was so surprised to get his answers ! It was the best gift
Easy to use and registration was easy!
Results came exactly when they said and Kept u updated with progress
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
A great test for a great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this product because it was a Black Friday doorbuster. It was a very easy process and I sent it in the mail a few days later. Afterward, I checked on my status daily and saw it was going ahead of my expectations. It was a very easy process and I sent it in the mail a few days later. Afterword, I checked on my status daily and saw it was going ahead of my expectations. Almost one week later I am in the reviewed stage and hope to get my results by the end of this week. I can’t wait to figure out my ancestry. But I do wish that there would be more features on 23andme. This could include more integration of research in the results. Also, I wish the basic price could at least show some health traits. I also would like to say the user interface is good. I also wish that 23andme could do more for the customer. This could include more promotions for those who are already customers. Overall, it is a great product but in the coming years will need to be uplifted.
I would recommend this to a friend
Pros mentioned:
Information
Cons mentioned:
Processing time
Rated 5 out of 5 stars
Very interesting data!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone should do this by default nowadays! 23andMe keeps getting better as well with updated information about your DNA post submitting even! Just wish the results were faster, its the only negative, waiting.... :)
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Detail
Rated 4 out of 5 stars
Great family gift
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought two of them during Black Friday . It was easy to use and very interesting to learn of ancestry. I just wish it narrowed down the specific groups more detailed . It is detailed but probably not as detailed as the ancestry.com kit which I plan to try out as well. Would recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use, Results
Rated 5 out of 5 stars
Spit and wait
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my mom for X-mas. Directions are easy enough, spit in cup send it in. Even she can't mess that up! From what everyone else has said, the results should be fun and detailed. We will see.
I would recommend this to a friend
Pros mentioned:
Accuracy, Information
Rated 5 out of 5 stars
Accurate information, great gift!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a gift for my wife. I ended up getting the health part too and it has a lot of great info and all the traits are very accurate. I will be buying more of these in the future!
I would recommend this to a friend
Rated 5 out of 5 stars
Great sale
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I always wanted to do a DNA test cause I know I have an unique ancestry background so I wanted to check it out. When I noticed it was on sale and a bonus $10 gift card, I purchased it.