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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the DNA Test - Ancestry Personal Genetic Service for its user-friendly interface and easy-to-understand results. Many customers found the ancestry information informative and accurate, making it a popular gift choice. While some customers expressed concerns about the waiting time for results and privacy settings, the overall sentiment is positive, with customers appreciating the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 892 reviews
  • Pros mentioned:
    Information

    Rated 4 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this . I bought it when it was on sale. I don’t know if I would pay full price bc its so expensive but all the info i found about my ancestry and health was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Results

    Rated 5 out of 5 stars

    Bought for my daughter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she thought the finding out the results was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Results

    Rated 4 out of 5 stars

    Unlocking DNA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really neat to see the results come back. wish I would have looked a little in to different DNA test some get a little bit more specific. I think it was worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Results

    Rated 5 out of 5 stars

    Great gift for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my parents. They've just received their results and they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    23andMe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to find out more about your family history, 23andMe was def the choice to go with!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap test with very quick results. Was a great surprise! I really recomend for all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geneology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received this as a gift for my birthday. very easy to use, instructions are self explanatory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great start for family history

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to use and provided great reporting for a look back into your family history!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should do this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad for Father’s Day, and they were so quick to sent back the results. And the results were SO detailed. Our family’s heritage is so diverse and we never would have known where we truly come from without this amazing service!! Can’t wait to get one for my mom as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    123 dna kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Everything you need is in the kit including postage paid envelope to mail you sample.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm all mixed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally and it is so cool to see what all is in there! Easy to take, and the results are clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for Christmas!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Christmas this year! For someone who has everything, my dad loved this!

    I would recommend this to a friend
  • Pros mentioned:
    Dna test

    Rated 5 out of 5 stars

    50 years later we found our family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke, my mother found her Vietnam war veteran father through 23andMe.

    I would recommend this to a friend
  • Pros mentioned:
    Dna test

    Rated 5 out of 5 stars

    Would definitely recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to find out my DNA and had no clue Best Buy even sold these! Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Dna test

    Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had so much fun doing this! It was interesting to find more out about our heritage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to use. I am still waiting for the results but the process was simple to complete

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this on sale, it was very easy to use and ship out. I am just waiting on the results now.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Recommended for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loved it. Learned quite a bit about her background as she is adopted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions. No issues with the company. Waiting on my results now. Good price on this too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here fast, sealed and protected. Easy instruction. Now I just sit back and wait for results.

    I would recommend this to a friend