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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the DNA Test - Ancestry Personal Genetic Service for its user-friendly interface and easy-to-understand results. Many customers found the ancestry information informative and accurate, making it a popular gift choice. While some customers expressed concerns about the waiting time for results and privacy settings, the overall sentiment is positive, with customers appreciating the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 892 reviews
  • Rated 5 out of 5 stars

    Excited for results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE to thoroughly read how to properly take this test! The best time to take this test is 30 minutes after you wake up. DON'T do anything. No drinking. No washing your teeth. No smoking. Nothing that can alter the saliva in your mouth!

    I would recommend this to a friend
  • Pros mentioned:
    Dna test

    Rated 4 out of 5 stars

    Keeps updating for new analysis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing is updates for new analysis and new relationships.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fascinating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to my ethnicity (the results of which were nearly identical with Ancestry.com), I paid $100 extra for a genetic health profile. Both results were analyzed very well and were quite informative. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fascinating service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this kit for my mom and she loved the experience the results offered. It's fascinating to learn about the origins of your DNA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done one through ancestry that has changed their methodology so my son and I decided to try another system. Since we’re both adopted. I will be honest, I don’t have the results yet, and it takes more time than others, IMO, that’s a good thing. It was easy, the directions were precise, and well written. We’ll see the results in April.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very interesting and fun to compare to other family members.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    23 and me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best price around . and the delivery was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment for the inquisitive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out that I have Chinese decent in my genes something that ppl told me that I looked like but I never paid much attention too! I knew of the Native American, African and obviously Irish but not the Chinese

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You spit in a tube and send it off after registering your tube online. You wait awhile to get results and find out just how different everyone in your family is. Genetics are so interesting. The only downfall is this package doesn't include a health report based on your sample, but you can add it for $100 more on the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned something new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Father's Day and was excited for him to try it as he has always thought he was mainly two ethnicities. Come to find out he has a completely different ethnicity than his family was even aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service for DNA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    23 and Me is a fine way to determine your lineage. The response/turnaround time is very quick and the report is quite comprehensive. It does take a detailed eye and patience to follow the lineage, but it is well worth the effort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend that was curious you know how people always say people are on mixed with certain backgrounds, the elders.if you're open-minded you will want this test to learn who what you truly are and be okay with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of them, it worked for 4 of us, but do the 5th person 23andMe was unable to find enough DNA through the spit, sent it twice & after we got a notification saying that if we ever tried doing it again we wouldn’t get our money back because the results are just simply unidentifiable. 4/5 works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave these to our family members for Christmas gifts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 weeks I am told I will be getting my results. I had emailed the customer service and their response was quick and satisfying. While waiting for my results I did their question surveys and read other interesting things they provided links to. Some of my family has used 23and ME and are satisfied. I believe I will be also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as all heck to find out where I done come from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get to see where you fit in with the world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of ppl think this tells you where your ancestors lived exactly, however what it does do is tell you where your chromosome lines up with ppl of the past. So technically yes most likely your ancestors lived there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions and quick turn around with my data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gift at good price, easy to give sample and submit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Everyone seemed to enjoy the gift

    I would recommend this to a friend