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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the DNA Test - Ancestry Personal Genetic Service for its user-friendly interface and easy-to-understand results. Many customers found the ancestry information informative and accurate, making it a popular gift choice. While some customers expressed concerns about the waiting time for results and privacy settings, the overall sentiment is positive, with customers appreciating the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 892 reviews
  • Rated 5 out of 5 stars

    A little scary but cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my self, this is incredible and scary all at once. But if your parents don't have nothing to hide you will be ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to find out your heritage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the fast service 23&Me provided. Said it would take about 6 weeks from start to finish. Only took about 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on cyber monday. Half the price anywhere else. Not sure what the out come is yet. Have not received my information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to research my ancestry and that of my husband. The information given is informative and fun to look at!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and she loved it! Very cool and unique gift for yourself or a family member/friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    History

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved this. Very detailed. I'll buy again. It's fun to discover some of your past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PRODUCT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son & he just received his results back. Amazing details about his (& our) heritage. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $50 bucks plus a $10 gift card.. bought one for me and one for my gf.. looking forward to know more about my history!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to extract sample and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my mom to help her find her distant relatives. She found it easy to use and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more convenient to buy at the store than online and have to wait for it to get shipped to your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase and happy with the end results. Was able to purchase it at a lower price through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more curious as to my DNA outcome. I received my results in a short time. I did not upgrade fro the medical results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my partner for Christmas. Can't really give a fair review on it, but was great for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for someone! They found out some brand new things about themselves that they never even knew!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was great well worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found some cousins I didnt know was great and best thing came with prepaid envelope and got it at Best By 20 bucks off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kit and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this kit for my daughter for Christmas. She sent in for her results and they were processed and sent back quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for aspiring at-home genealogists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the experience and from the time I mailed my kit in to the time I got my results, it only took 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really neat!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I purchased to learn more of our ancestry. We learned so much and decided to buy for our parents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my wife has wanted for a long time. I found it walking through the store and ordered online. Easy process.

    I would recommend this to a friend
  • Cons mentioned:
    Privacy

    Rated 1 out of 5 stars

    Most difficult test, and registering is ridiculous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a beautiful day and then I took this test.. registering is a pain and frustrating. The website sucks. You try to go back and it “starts you over” but then you enter your information ALL OVER AGAIN, and it says I’ve already registered.. so quick tip, just click the homepage and it will take you to the last question. Also, I got over the fear that this test is a scam but after all of the EXTENSIVE paperwork I signed, I believe it is a scam and they probably will make clones or do something weird with our DNA because they say they can store it up to ten years. And after all the pages and pages of “privacy” I’m lead to believe that they are scamming. If they claim to be so simple and “we’ll never use your dna for other things” then why so much for us to read and sign off on? It reminds me of Apple and how they have so much to read that they know Americans will just sign it and not think twice. Pretty much what I had to do with this test and it does not make me feel right or good inside... lucky for them, I’m so desperate to know where I come from since one of my parents was adopted. So I paid $100 and chose to sign away my privacy. You do get a choice to “destroy” dna, doubt they will though.

    No, I would not recommend this to a friend