Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 89 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Rated 5 out of 5 stars

    Looks great and easy to install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up at store and in perfect condition. Used for new GE profile model PCHK11S1WSS built in. Replaced similar GE profile that was 13 years old and discontinued. Took less than 15 minutes for my handy man to pull out old microwave and trim kit and put in new. Trim kit rails pit perfectly on bottom of the microwave and are screwed into predrilled holes on bottom of the microwave. Then the whole thing just slides into the base nailed into cabinet and you screw the cover on. Some have complained about gap between trim and microwave but I thought it fit fine and looked great. The top of this new cover is straight vs. previous was curved so I did touch up paint on my cabinet which had been covered by old trim but frankly most wouldn’t notice it. I do think it’s expensive and wish GE would not make you get a new trim each time they fiddle with size of new model by 1/4”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in the existing cabinet where the previous GE microwave and trim kit were installed. Larger gaps around the actual microwave and trim kit and this newer version is made out of plastic, unlike the metal of the original version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Trim Kit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks great in my island. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Larger than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim is too large, from an aesthetic perspective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned/used Microwave trim kit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for a returned item; in very good condition as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit for Sleek Look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Fit! Clean polished look for sleek fitting microwave. Love the choice to complete the kitchen. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my cabinet and the GE microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my cabinet and the GE microwave. Look and match are good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gaps all around the sides,

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed when I got this trim kit. When installed properly in our cabinet, it still has about a quarter inch gap from the face of trim kit to the cabinet face, so the whole microwave sticks out of the cabinet too. If you are looking at it straight on it looks ok I guess, but from the side it looks ridiculous and cheap! I was expecting something that would fit into the cabinet, not something that basically screws onto the face of the cabinet and sticks out 1/4 - 1/2". Also, our cabinetry is white so the black plastic is incredibly obvious and clearly visible on the sides. We were replacing GE's former spacesaver and this is the only model of microwave of any brand that will fit in our cabinet. If you have any choice, do not go with this trim kit. It's a very expensive way to make your home look cheap and unfinished!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey Katie, thanks for your review! We're sorry to hear about your dissatisfaction with your new microwave's trim kit. The trim kit does have some thickness to it and will not, if the installation instructions are followed, be embedded/flush into the front of your cabinetry. We do hope that you're enjoying using your microwave though. If you have further questions or concerns, you're always free to send us an email or reach out to us on social media. All the best. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fits nicely around the unit. Easy installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for this trim kit since it fits nicely and is easily installed. Smooth look and also easy to wipe clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trim Kit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks wonderful, it was easy to install. We could do it ourselves. It is not as sturdy as the previous trim kit, but as a decorative piece it does not need to be. The tray and the mounting mechanism are easy to install. These are an improvement over what we had,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trim Kit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim was to large for the open space. I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven purchase review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and satisfied with the quick and patient responses from the staff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face frame made of plastic and has larger than required gap around the MW

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Saved a ton of money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Depot didn't have it and I'm so glad I decided to look at Best Buy. Getting an open box saved me a bundle! These trim kits are so expensive and GE makes it impossible to reuse an old one. Very happy with my purchase. There were no signs of this being used other than the box being open...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Trim Kit For You

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are installing a GE Profile built-in microwave oven, then you are essentially forced to use this trim kit since it’s the only one GE makes for the built-in 1.1 Cubic Foot size. I was not happy that I had to buy a new trim kit on top of an already expensive microwave but in my case there was nothing else I could do. On a positive note, the trim kit does look better than the old one. It is more contemporary and matches the smooth stainless steel surface of the oven. The venting for the oven fan is uniquely hidden behind the trim because the trim when mounted actually stands off the surface of the cabinet opening. The trim is held in place with four corner screws inserted at an angle into the cabinet. The installation is pretty straightforward even if you’re not the handiest of handymen. Definitely a must-have if you get a GE Profile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    trim kit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box it did have a dent. So I had to take it back

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you received a dented trim kit. We recommend working with BestBuy to ensure you receive a proper replacement. GE_Appliances

  • Rated 4 out of 5 stars

    New microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our built-in microwave stopped working and we lucked out and found a replacement that fit at Best Buy. The bottom bracket needed to be replaced for the new microwave and this was the right part. Nice and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Progress

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trim kit was missing the screws when it arrived. I am still trying to find the correct screws to assemble it. When contacting Best Buy they were not able to send me replacement screws. I am still looking for replacement screws. I am hopeful that it will be an easy assembly once I find screws that work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works if you need it, a little cheap looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trim kit is fine - it looks fine from the front, although I thought the gap around the microwave was a little bit larger than I would have wanted. From the sides, you see a black plastic edge which looks a little cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used like new Trim kit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as advertised. Excellent quality and condition. The new trim kit is smaller than the existing holes made for the older models that it replaces. But they do sell stainless steel filler strips on Amazon. Problem solved and looks great.

    I would recommend this to a friend
Sponsored