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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy how easy it is to install the trim kit and how perfectly it fits their microwaves. They also appreciate the design and how well it matches their other appliances. However, many customers feel that the trim kit is too expensive, with some even stating that it costs more than the microwave itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Looks Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but it looks great, and matches the built-in oven we ordered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terible experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terible experience - found the product I wanted which had a delivery date of 10/25. When I clicked the cart to check out the delivery date changed to 10/28. Delivery was not acceptable, so I decided to cancel the order process. Best Buy immediately changed the date back to 10/25 so I went ahead and purchased. On 10/25 the product stated it was on time. The end of the day I was notified delivery ould not be until 10/28, To late for my needs. Now I have a 4.5 hour drived to pice up the product. IT WILL BE RETURNED WITHIN THE ALLOWED TIME FRAME. I'll think twice before buying from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG MIcrowave (MK2030NBD) model. We understand your concern about the delivery dates change unexpectedly, especially when you’re relying on the product for specific needs. We strive to provide excellent services and ensure a smooth experience.

      While we recommend contacting Best Buy directly at 888-237-8289 to address the delivery issues and discuss the return process, we’re here to help you with any product-related questions or concerns. For guidance, you may visit this link: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. Please send us a private message on social media @LGUSSupport if you need assistance with the unit itself. We appreciate your patience and hope your next experience is much smoother. ^Juvy LG

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice trim but way overpriced!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great easy to install, matches the microwave for which it was intended. My only issue is why does this trim cost more than microwave itself?

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to install but not the hardest either

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Trims out the microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job but the cost really needs to be reduced.

    I would recommend this to a friend
  • Cons mentioned:
    Trim kit

    Rated 5 out of 5 stars

    Nice trim for my microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful trim kit. unfortunately it did not fit my wall opening and I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave trim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best trim for LG microwave—good quality product with reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Perfect to complete your microwave wall unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must to complete your new look! It is stunning and sleek looking! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and was an easy replacement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this trim kit and new matching microwave and couldn’t be happier. This kit comes with everything you need to install including cut out templates if needed and template for the anti tip metal base that attaches to the bottom of the microwave. If you have any basic skills this install is easy; if you’re replacing a similar setup it’s even easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Trim Kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great trim kit for the microwave. It comes with a base piece to secure the microwave to the cabinet and parts to properly vent the microwave. It does take a little time using the template pattern but the end result is that it is centered and secure. Plan for an hour for installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a nice looking trim kit but I agree with the other reviews about getting the last trim piece on. It was a bear. And it is very pricey.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Matching to Microoven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were not delivered on time. So returned this. I brought during sale and it was very good price I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave trim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to return item. Store staff made that very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    More expensive than the microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine, but it should in no way be more expensive than the microwave - but it was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great product, fit well, good design and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I ordered a black trim but what was sent was a stainless steel colored one. d It is ok and I think the color worked out better than the black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item. Although it fit the microwave beautifully, it did not fit the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price arrived fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price arrived fast! I have been waiitng to find this trim kit at a good price so that we can starting building and installing our kitchen cabinets so glad i found it thanks best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Trim kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, price was right and looked great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall trim makes unit look built in adds a nice finished touch.

    I would recommend this to a friend
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