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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy how easy it is to install the trim kit and how perfectly it fits their microwaves. They also appreciate the design and how well it matches their other appliances. However, many customers feel that the trim kit is too expensive, with some even stating that it costs more than the microwave itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 149 reviews
  • Pros mentioned:
    Microwave
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Trim kit is fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing i would complain about is the cost. To get the trim kit with the microwave is pricy, but they all are. So far i love the microwave (all 3 weeks of it)

    I would recommend this to a friend
  • Cons mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Nice looking trim for my new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking trim for my microwave. Although it is way overpriced for what it is...that is the nature of all of the microwave trims from all manufacturers. That is why I ranked the value low. The installation wasn't the best either. There are templates that are provided which makes it quite easy, but my opening for my microwave was larger than the trim's anchor points for several of the anchors. Where the trim had two anchors (side by side) on the each side of the trim, I was only able to install one screw at each side location. The trim required 4 screws on the side, two in the top right corner and two in the bottom right corner. I could only do one screw in each corner. I figured it wouldn't make much of a difference if I didn't have all four as there shouldn't be any force on the trim that would pull it away from the cabinet. Give Best Buy some credit, they price matched a big box store's online price so that helped quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Installation, Price

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what it is. It was hard to install and figure out. Once it's in, it looks nice. Gets lots of smudges easily

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    The contracted installation vendor was a disaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG microwave oven and matching trim kit recommended by the Best Buy sales staff are both great. But the contracted vendor for installation was a disaster sending two young men who obviously did not know what they were doing who erroneously claimed that it was not the right trim kit, and then in the next visit correct wood in my kitchen counter. I love Best Buy but will never allow this contracted vendor in my house again.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Installation, Instructions

    Rated 2 out of 5 stars

    Poor Instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor instructions. New microwave is replacing a bigger one and didn't know needed to attach bracing to cabinet, so have to add wood strip within the measurement of the pieces. No easy to install, but once installed, it does look good. Expect a lot more from LG!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      We sincerely regret any inconvenience caused by the inadequate instructions accompanying our 29.7" Trim Kit for LG Microwaves. Your feedback is immensely valuable to us and we will use it to enhance our instructions for future customers. Should you require any further aid, kindly reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. Thank you for your understanding, and we are grateful for your choice to trust LG. ^Sam LG

  • Cons mentioned:
    Installation, Instructions

    Rated 3 out of 5 stars

    Trim kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit is a bit of a pain to install. The cut outs work well but the instructions are lacking. The trim pieces have to have something to mount to and the instructions just show screws gowing to nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Trim Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively straightforward to install. Looks great, although prone to fingerprints. Not sure why the trim has to be even more expensive than the microwave itself, but there wasn't really any other option. I am not a carpenter and consider myself a relatively novice DYI person. This was a replacement microwave for a broken built-in and I was very lucky that the cutout happened to fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great look!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to make our microwave a built in. It looks good. The only downside is the trim kit was more expensive then the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Fit

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. It fits perfectly with my LG NeoChef Microwave. Gives a very luxurious look to overall kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the microwave as it should, but the price is very high considering it's just a cover for your microwave.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Be Prepared to Make Adjustments.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit cost more than the microwave! Fits the oven well and quality was good. Had to make a few modifications to fit our cabinet. Tech Support from LG was very good. Builder ordered and installed wrong cabinet. Fairly complicated to install. Had the cabinet installer install the trim package and with a few suggestions from me and my assistance we finally got it installed.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Microwave

    Rated 5 out of 5 stars

    Sleek look and easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Kit as we replaced our old white microwave installed in the cabinet. The opening in the cabinet had to be increased to accommodate the kit and microwave that we had purchased. My husband was able to do this with a router and extra long bit. We like the look and with the LG microwave, it is a very sleek appearance.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Buy a different microwave with a better trim kit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included directions are worthless. The installation is time consuming. After dry fitting the pieces, it appears thatt he kit is designed so that the base sits flush with the front of the cabinet. If the front of the cabinet is higher than the shelf, you will need to either cut the front down to shelf level or build up the bottom to raise the bottom level with the cabinet opening. We opted to build up the rear of the base with two 2x4s and an excess piece of toe kick to get the base level with the front of the cabinet. By building up, we maintained the cabinet reveal around the trim that we would have lost if cutting down. LG needs a better and cheaper solution since the trim kit costs more than the microwave.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly-noted. Thank you for taking the time to provide your product design feedback. We will share this with our research and development teams for future consideration. ^Jennifer LG

  • Cons mentioned:
    Installation, Instructions

    Rated 2 out of 5 stars

    Painful installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other reviewers are right: this thing is a pain to install! Unfortunately we wanted this microwave and so had to use this kit. The installation process is ridiculously convoluted. Involves cutting the templates, deciphering confusing directions (often with steps missing) and having to redo multiple steps because there is zero margin for error. Have a friend double check everything and work with you and don't expect to get this done quickly.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry that had a hard time with the installation of your microwave.Your concern will be shared with our product team to make our unit and service better.We apologize for any inconvenience.^Venette LG

  • Pros mentioned:
    Look
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look! I had it professionally installed, so I’m not sure about the difficulty of the installation. It is a little pricy though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ridiculous that the trim is more expensive than the actual microwave, but that seems to be norm for appliances. You have no choice by to by the trim made by the same brand. My project manager, who is very handy, installed the trim. He said it took some time but it was not too difficult to install.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to install, but why does is it cost more than the microwave? instructions aren't clear installing the piece on the side as far as how fwd it should be (i.e. too door or before door).

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Overpriced and over-engineered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At over $300 and well over the price of the actual microwave, LG knew exactly what they were doing by making a ton of money off of people that wanted to have a clean look for the microwave. After reading reviews, watching videos and doing my measurements I knew this was not going to be an easy install but it is what would fit for the space I had. Regardless, my wife wanted the clean finish look of the microwave installed into cabinets. The instructions are horrible, and some videos of users installing them on Youtube are helpful but you'll still need to figure out a lot on your own. My biggest issue is the two front pieces that screw into the cabinet face (which the faceplate of this attaches to) are VERY frustrating to get level and lined up perfectly. Come prepared and get some shims and measure 3 times before drilling or attaching (a solid rule to live by). It took me a solid 2+ hours total, but in the end got it level and exactly how I wanted it. I personally would not recommend this but my wife loves the look. I think it looks slick, but seeing that $300 price tag every time I look at it is very frustrating.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Trim Kit (MK2030NST) model. We appreciate your detailed feedback, as it helps us understand the challenges you faced during the installation process.

      We understand that achieving a clean look in your kitchen is important, and we’re glad to hear that your wife loves the finished result. However, we recognize that the installation can be frustrating, especially with the instructions provided. Your advice about measuring carefully and using shims is invaluable and can certainly help others in a similar situation.

      If you have any further questions or need assistance, please feel free to send us a private message on social media @LGUSSupport. We’re here to support you and help improve your experience with our products. Your satisfaction is important to us, and we appreciate your understanding. ^Juvy LG

  • Pros mentioned:
    Appearance, Fit

    Rated 5 out of 5 stars

    Easy to install and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit was the perfect size to replace the previous built-in microwave. I followed the easy to read instructions and it didn't take long to complete the install. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    The Best!...Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not just the trim kit but also the microwave that it surrounds. The look is great, the functioning is perfect and I couldn't be happier. The great thing about the trim kit is that the Best Buy got measurement right and installed it quickly after the nicrowave was installed. Best Buy...you rock!

    I would recommend this to a friend