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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5714 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,714 reviews
  • Rated 5 out of 5 stars

    Best "vanilla" wear os experience I've seen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this watch has not ceased to amaze me. This is probably the best wear OS experience I've ever experienced. Coming from a ticwatch pro 5, I'm going to miss that battery life. But after a solid day of use, this thing will work for what it is. I can easily get through the night and sleep track. It charges fast too, so a quick juice up when I shower in the AM will work for me. Build Quality feels premium. 45mm is a need for me because I have huge wrists. The 41mm was very small on my wrist when I tried it from a friend. If you have bigger wrists then get the 45mm but also it has a larger battery so I would almost say go for it if you wanted a little extra juice and slightly more screen real estate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and outstanding long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a couple of samsung watches, pxl watch and I had a fitbit wristband but none compare to the performance of this watch. I bought it for a really long hike I had it whole day with me, finished my hike next day in the morning and hiked back it only consumed 8-9% of battery. The main reason for this one was that I could upload the tracking route for my hike and follow it on my watch on that day. It has so many activities integrated for tracking sports, connects well with my android, phone searching feature makes it loud and clear. Only bad part is the amount of faces you can switch are limited and you have to buy if you want more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this as a Christmas present for my 16 year old son. Excellent buy for what we were looking. He is thrilled with and it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty close to perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly run (TM, Road, Track, in that order) and circuit train 6 days/wk. Went from an F3 to an F6 and now the Epix 2. Except for the screen tech, it's identical to the F7. Personally, I like to track as much of my day as possible and for that purpose, the F6 did the job and then some. Of the Epix was not in the picture, I'd never consider upgrading to the F7. Differences/upgrades are too few. However, the difference in the way the transflective screen on the F6/F7 and the AMOLED screen on the Epix look are miles apart!! And that to me was the deciding factor. And, as I've read cou tless times, I don't see myself going back!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement plans rock!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection (specifically the replacement plans) are the best, it’s the only protection plan where it’s actually fulfilled by the store you bought it from, so it’s simple and effective. Even the repair plans are good, but the long send-out delay can be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and concerns with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sticks to their word, they assisted me with my previously owned Galaxy Watch 5 pro when it stopped operating as it used too a d got me a new watch with no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought I would miss my fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch for my birthday because my fitbit was malfunctioning. I absolutely love it. It's the perfect size and I can answer the phone in it. I dont know why I didn't have it all along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied customer! Great job Garmin!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey all so I've had some issues with 2 other fenix 6's I purchased. I'm on the 3rd one and Garmin got it right this time. I'm so happy with their customer service. They have replaced my last fenix 6x Sapphire and it's finally perfect. My old device had a terrible blue/purple tint in the display along with washed out looking blacks. I reached out to customer support and I received my replacement device today and its 100% perfect. On my new device there is no purple tint and the blacks are deep rich black. Thank you Garmin for making this right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch 6 BT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom for Christmas and she loved it. Battery lasts for days and she loved the fact that she can costumize the face of her watch. One feature she love the most is the phone finder. Because just like me, she misplaced her phone constantly. Thank you galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying my Samsung Galaxy 4 watch I am enjoying the features that it has especially when I go walking I can set it and it tells me everything that I need to know about my activity day the only downside for me was the band it's silicone and I think that I'm allergic to it so I had to buy a new bands the overall I love to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing helped out when my device failed and its a great team good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 4&5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 for myself, I didn't like the shape of the 5. The 5 has a smaller version which fit my daughters wrist. Both watches are a must have, my daughter gets my messages while at school without needing to use the phone. My emails show up on my watch so if I'm away from my desk, im still able to keep track of orders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to watch to keep myself motivated and get myself back into fitness which has been doing great and I love the watch I have not used a geek spot for it. It's been working great and I really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit fitness tracker over the years. I really did a great amount of studying & comparison prior to my putchase each time. I am comfortable with the features and the functionality of this tracker. Each model is an improvement over past models. I would definitely reccomend the Fitbit Sense 2 to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever! Great staff always!! Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put a protection plan on anything you buy esp if you have small kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus - Smart Watch for Select Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this watch for a month now. Although their has been talk that this watch falls short when compared to the moto360. I have to say It does the same things and a little more. The battery lasts me 18 hrs in dim mode no mater if you use colors and two days if I have it to go dark, this is all with the brightness at the highest setting. The things I like most beside the performance is its stylish look, the Gorilla glass (no need for anti scratch film) on this watch! I FOUND ANOTHER THING I LIKE BY ACCIDENT. ONE DAY I FORGOT TO REMOVE THE CHARGING PAD. LET ME TELL YOU...IT MAD THE WATCH CHANGE FROM A STYLISH DRESS LOOK TO A COOL BOLD LOOK. AND DID NOT ADD ANY SIGNIFICANT WEIGHT. GREAT WATCH ASUS...JOB WELL DONE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from watch 3 active to watch 4. i just had to pay the extra money because it cost more than the 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set against smart watches for so long but ended up getting this during black Friday sale. It's great for keeping track of my steps, as well as other things. The only real adjustment i had to make was getting used to charging it. Absolutely love the watch completely.

    I would recommend this to a friend