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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,305 reviews
  • Rated 5 out of 5 stars

    Extra Insurance and Peace of Mind For My Nikon Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Best Buy Service plans before and they have always been that extra insurance when i problem arises. I hope i dont have to use it, but good knowing I am covered if a problem occurs, especially for a large high dollar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clutch service to repair my product if it gets damaged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I got it for my new washing machine and so glad I did because I ended up needing it after a year or two of owning it. It’s a great peace of mind to have even if I don’t use it. Just knowing I have it if I need it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my sony dslr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just give a5 star for insurance I don’t know its good or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimal cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Accidental Protection Plan-Geek Squad for other electronic items I purchased at Best Buy, and had the opportunity to have to actually use it twice for two of the items. I was able to get one of the items repaired and the other replaced at no additional cost to me. The item I had repaired eventually had to be replaced and it was still with in the time that was covered by the protection plan and I was able to get it replaced at minimal cost, as I purchased a more expensive item. To me, the 3Year Accidental Protection Plan-Geek Squad really is a minimal cost for my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad explained me how to use the camera they are really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got it so that anytime something breaks I can replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust BestBuy's Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's Geek Squad has always taken great care of me. I've never had to worry about fighting with anyone to fix or replace my expensive equipment with this outfit. They really do look to do what's right! I've had some bad experiences with other resellers that fight you tooth & nail to cover repairs. BestBuy has yet to fail me! It's one of the main reasons that I make my purchases at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the Geek Squad protection. I would not recommend the Geek Squad protection on computers. I had a very bad experience with them when a computer I bought there had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera! I love the quality on the pictures. Such a great camera to start as a beginner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't used my geek squad protection but is necessary you never know when my stuff will break so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it but never use it bc my camera is perfect I never have issues with it thank good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to invest in something so expensive that could potentially make you some extra cash. This warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners. Awesome quality and great for travels, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance in my Sony a6400 camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great price if for what they cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this service within two week of purchasing my camera, I had stumbled and fell while the camera was around my neck. The lens got jammed and would not focus. I contacted the Geek Squad online, followed directions given and took it to the Geek Squad to send it off for repair. Within ten days, it was repaired and returned to me. So happy I got the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera for a beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for anyone looking to get into photography. Great camera and doesnt break the bank.

    I would recommend this to a friend