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Customer reviews

Rating 4.6 out of 5 stars with 358 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 358 reviews
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not used it on my new unit yet, however on my tablet that was less than a year old and having a broken screen... the cost was definitely worth having my unit back fixed like new with no added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend is for any electronics or small appliances as it is the best protection you can get for your money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geeksquad dose a great job of setting up tablets

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankyou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the peace of mind that the Accidental Protection plan offers. I don't have to worry if something accidentally happens that damages my Surface Go 2 device. I bought the plan after the device arrived so had to bring the device to a store to have its condition confirmed before I was able to add the plan. It would have been helpful to have a note during the online device purchase process specifying that there would not be an option to add the protection plan online after the device is delivered. I've used Geek Squad services over several years for other items - excellent resource.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taken care with a new warranty extended plan for a new device. Manager on duty was very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty to go with my new tablet. My husband has the same tablet and he hasn't had any problems with it but when I purchased my tablet I wanted to have the coverage on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and the best customer service loved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to pay TWICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gleefully glad to have this (always buy with each laptop/tablet purchase). HOWEVER, I purchased 3-year plan for my *prior* Surface Pro 7, had it for 2 days & cracked the screen. This plan meant I got brand new replacement. BUT had to buy yet another 3-yr plan (and another $280) for the new replacement. So I wound up paying for TWO of these plans or $560 within a few days! Would loved to have carried the old plan over to cover new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV AND SERVICE FROM THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS Tv IS AWESOME............ANOTHER HOME RUN FROM SMSUNG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to buy the protection, In case of any accidents or anything I know it will come in handy. It is for 3 years, you never know what could happen plus your computer or tablet is an investment just like a phone when you buy a phone case, this is just like that to have your assets protected in case of anything. They will help you with any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Requirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what's going to happen with a college student! This is a must needed addition to any purchases for college students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you think about what you're buying and who you're buying it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, good service on low quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digit and 10in android tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet , great value! I haven’t found a better value yet and the tablet works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you get what you pay for it break they fix it if they cant they refund you so its always a must to get protection on the device if you take it everywhere

    I would recommend this to a friend