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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 355 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 355 reviews
  • Rated 5 out of 5 stars

    3 year breakage insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is good to protect you from losing devices accidentally. It is good to have the insurance to the device incase of breakages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for protection. Now I hope you never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy if you spend over $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy any electronic over $300 without this protection. I have used it 2x on different laptops. If it can't be fixed they will issue a gift card to replace. Totally worth it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member since 2004

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have great service and support to address any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection was a must when I bought my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection plans are okay. The problem I had was that one location I went to the tech keep referring to my keyboard on my laptop as a software issue when it turned out it was physically damaged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my tablet purchase for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must. This pays for itself. Living is hard. Geek squad makes things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Works great for her learning and watching her shows in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use the tablet n it has every feature that i need for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when we need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan has been amazing when we need to fit a broken item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Faithful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad , your the best !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

    I would recommend this to a friend