Customer Ratings & Reviews

i’m very happy with my device :) !!! very good customer service!

The plan is great. Even if it is damaged it will be replaced

They are trained & skilled to always get the job done efficiently

Very helpful to have in case your laptop breaks. My surface shut down while I had this protection and they gave my a gift card to buy a new one that day which was great.

So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.

I bought this for my new Microsoft Surface Pro and it's already paid off. I got a little bit of moisture in my surface. Went to Best Buy. Walked out with a new surface. And yes i bought this protection again for the new one.

Geek Squad promised me that they will fix any aesthetic or internal damage on my 2 year olds Children’s Amazon Fire Tablet! That device sure will need warranty!!!

I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

It’s was the best decision I’ve ever made I am in love with with my laptop

We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

lots of protection in case something goes wrong good if you have kids

Haven't had a need to use the Geek Squad yet for our new iPad. Although any time we've needed to use them in the past for other electronics that we've been extremely happy with the outcome.

Very helpful team of smarties, I couldn’t have asked for a better team of support

Love the fact I had the option of a 3 year Geek squad for my android.

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

This plan is very good and therefore I will recommend it to family members. I loved it and I will keep on using it.

They are awesome to only thing when you remove some they should fix back but I know they don’t do that

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

Great and rapid service. Always on time and always repaired my items correctly without no problems

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.