Customer Ratings & Reviews

I have always purchased the Best Buy protection plan over the years for high end electronics. I have had to use the plan twice in ten years and couldn't be happier with the results! Thank you Best Buy for standing by your products with your no hassle protection plan. I choose to shop here because of the results I have had in the past.

Excellent service and products offered. Recommend it to anyone.

Always liked best buy for all my gadgets and camera lense and accessories the stand behind everything so far no complaints

great to have in case an issue comes up with your item

It’s always great to protect your equipment so what better way than with the geek squad.

Nothing beats getting insurance, I highly recommend it I have replaced my camera 2 times and it was because of damage I caused. I was lucky to have insurance my product was exchanged for the exact same one with no issues

My protection is out of warranty now and I didn't need to use it. Wasted money? perhaps. However, the peace of mind that it was there, was very beneficial if something had come up for what it was bought.

Best protection plan for lens!! Well worth the money as My original lens was nearly a year old when it malfunctioned. No questions asked, after 3 times out for repair, they replace it. I would suggest, however, that after the 2nd tike out, same issue, it's most likely going to neee to be replaced...jus sayin'

Geek squad protection plan helps me peace of mind and Best Buy’s overall policies are customer friendly. Buying an expensive electronic product and keeping it under warranty always is recommended.

I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

Yes yes we can work tomorrow morning and tomorrow morning we have some tomorrow we have to do a couple of that tomorrow we can get a couple things for you to work together we are on the road

this Sony lens is excellent for portrait photos……excellent lens

A definite MUST when you buy an expensive camera. I had a Thousand dollar lens break in less than a year and Best Buy honored this warranty. Thanks because I was not about to buy another lens again.

Easy replacement for a broken product after a couple of months of use.

Always a good idea to purchase protection just in case especially with valuable pieces of tech. You never know what could happen and it's great to have peace of mind when things go wrong

Everyone says they're good with they're electronics, but I'm telling you... When the day comes, and it gets hit the wrong way, or something small breaks, you. Will. Feel. Awful. Buy the protection plan, and gain peace of mind. If not three, at least one year Incase you rarely use it

Best way to create content Easy to use and amazing quality

Great customer service ever. Its doesn't matter how big or small the issue is they was always able to fix it.

Haven't used it yet. But it's peace of mind. Hopefully won't need to.

Over the years, I have purchased several pieces of Nikon camera equipment (Nikon D7100, 24-70mm f/2.8 vr, 70-200mm f/2.8 vr, and SB700 speedlight) from Best Buy. The accidental protection plan has already saved me thousands of dollars in replacement costs. It is worth the extra cost.