Customer Ratings & Reviews

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

This is absolutely amazing. Lots of power and suction.

Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

This vacuum has been great, been using dyson for the past 4 yrs and can't go else where. I recommend it if your looking for a strong vacuum that lasts.

The protection plan is a must & well worth it! Be sure & grab yours now!

They have always been very attentive, professional and kind. I recommend Geek squad to everyone specially for the expensive appliances, I love having the peace of mind that if anything happens they wil help.

I was not happy with a product because it damaged my property so I returned the item with a full refund. In store credit but it still worked out. Thank you.

What stood out most was the exceptional customer service. They were attentive to my concerns and answered all my questions patiently. It’s refreshing to receive such personalized attention. Overall, my experience with Geek Squad exceeded my expectations. They truly go above and beyond!

The egent did good work they installed my tv fast and did a good work

Completely forgot we had it as the original stick Dyson we got years ago was tride & true until recently (after we bought our home it went through a lot from apt to house as a lot of cleaning was had) when it finally came time to get a new one, went on best buy and low & behold we forgot we got this when we bought original vacuum! Helped out tremendously, especially with our current added expenses of house & newborn. A few $$$ saved is a lifesaver

My phone was fixed it looked brand new I also brought my iPad also was fixed great.

Excellent service when I request the warranty or assistance.

It works great for mopping up around the house. If you take care of it I feel it should last you a long time.

Very good to have the protection to replace any items you buy.

Great vacuum, only downside is it getting clogged somewhat frequently but its an easy fix. Otherwise the suction is extremly strong, to the point it lifted up some of my carpet that wasn't stapled down correctly lol

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

I haven’t had a problem but they are definitely on tops of any issues you may have

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.