Customer Ratings & Reviews

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

They did an amazing job connecting and mounting my TV and hooking everything up

Love this item very easy to use and never ask for nothing

Is good to have a protection plan in case it geta damaged.

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

I love Geek Squad service! I used to balk at spending extra for extended coverage of purchases, but I’m a firm believer now. In the last 5 years or so, I’ve had a computer and an expensive lens replaced because for free at Best Buy, and with no heartache or arguments. I’ve had one camera repaired, as well. One nice feature of buying Geek Squad protection for cameras is that you get a free camera cleaning once a year for the length of the protection plan. That’s important for digital cameras, which can get annoying dust specks on the sensor over time. I could learn how to clean the sensor myself, but I’d rather have it done professionally rather than take a chance on damaging the sensor. A professional camera cleaning runs $75 or more, so the free cleanings that come with the Geek Squad plan have real value! Online camera or tech sellers offer protection plans that are no doubt good, but with the Geek Squad plans, I don’t have to deal with mailing gear myself. I just make an appointment, walk into the store, explain the problem, and leave everything with the Geek Squad staff! Couldn’t be easier!

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

Protection was easy ro use and i replaced my vacuum the same day no questions asked.

Glad that I have this in case anything happens to my products.

They are always in the position to help you. Other stores should take note

I typically get the Geek Squad coverage when I shell out a ton of cash for high-end products. Just because you pay more money for a product, doesn't mean it is going to be free from defects. I'm just expecting better performance, bells & whistles, and hope for better build quality. In some cases, like with my cell phone, what can I say, but I'm careless and I break them often. It's good to know that I have coverage in any of those cases. For me, with how fast technology changes, if a product lasts for the life of my additional coverage, then I'm happy. Once the product goes out or is obsolete, I get a new one. As for service under Geek Squad protection, it's pretty much hassle free. In terms of the cost for the additional coverage, it's very reasonable. Pro tip, if you price match with Amazon, I also include the cost for extended protection with Amazon versus BestBuy when getting my price match. BestBuy can't change the cost of the additional protection, but they can lower the price to accommodate the difference. In some cases, I get BestBuy to give me a better overall price. Show me your the best BestBuy.

Everything you buy, you should add this on there for a peace of mind

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

It does what is supposed to do and protects you. I always get it.

love this vacuum, the suction is great & it charges fast!

Knowledgeable, friendly and repairs done in a decent time frame

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

Solid protection plan. Haven't had to use this one, but they have saved me in the past!