Customer Ratings & Reviews

These guys make everything so much better! They are professional and very knowledgeable! They make any warranty issues easy as pie!

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.

As someone who works in the repair field, I can attest to how great having a service plan is. I had several items go bad in the past with no plan and I was SOL. Now I have peace of mind knowing that I can get it fixed and/or replaced if it goes bad.

240$ and you forced me into a storefront where they decide if they want to ship it off to "repair" it for a huge lead time. Or give you a gift card to replace. This is crazy to me when asurion with amazon I don't even have to talk to someone they don't care they HONOR the CHEAPER than you warranty and ship before they even send you the return label to give them the broken product. So I have no down time. So I am wodering why you are still on pre-covid policies and haven't yet adapted to this new market.

Great protection product. The fact I can call them and they are there is awesome.

a great addition to any purchase. I was able to easily return an item that stopped working a year after the manufacturer's warranty.

I like to get Geek Squad protections on Items that are expensive it's great to have it I have used it and it was easy to repair on my computer and TV

I bought this to replace my Dyson one. They are all about the same...don't work that great but work enough to keep for it's convenience. Don't like that there is no hanger/spot for the additional pcs but for the price I guess it's ok. Most are way too expensive.

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

Best money I ever spent . It leaves the floor clean and pretty much sucks up anything that’s on the floor.  And it’s very easy to clean the parts after finish using it. 

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

Love it, Don't know how I made it this far with out this purchase.

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

It works wonderfully I love it no complaints at all

Overall, this is a really good vacuum but the downside to this is the battery. They really need to figure out the situation with the battery to me. I feel like it’s not worth the money if you can only vacuum for no more than 30 minutes before you have to recharge the battery

Worth it to have 2 years of protection for my iRobot.

An absolute must buy. Just having the sanity of knowing all my expensive merchandise is protected is worth it alone. I'm always using my cameras in good and bad weather and I know at anytime something bad can happen. I would recommend this to anyone.

Protection plans are always a safe bet when you're getting anything electronic, whether its a vacuum, washer/dryer, computer, etc. Worth the extra few bucks to know its covered for a couple years.

I always buy Geek Squad purchase protection. They always help me whenever I have problems with my items. Customer service is always helpful and resolve my issues. We keep buying protection. It's always piece of mind.