Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,939 reviews
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance and give you peace of mind when you know any issues will be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's how it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the 1 year guarantee because my mom loves the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is great to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad so helpful and with all of my needs. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed it for school. could be a little bit faster but overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection by professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my product came with this !! It’s helpful knowing I’m protected!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it works when needed...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent looked the damage and knew what was wrong with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I haven't had to use it yet but it's worth getting

    I would recommend this to a friend