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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,939 reviews
  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help my son excell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the geek squad just in case my teenager damage the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on My Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services. Takes care of the need our electronic quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good that your purchase has some warranty, gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has its one year warranty but we bought this extended one in case our grandson dropped it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always beneficial to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would never buy an electronic device without the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always count on them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply perfecto to school's son... is practice and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and hope I dont have to but very good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the computer is for the kids, it's important to have it fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even a protectors need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection is a big deal in my household im greatful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, will have to wait until I break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

    I would recommend this to a friend