Customer Ratings & Reviews

I have never enjoyed buying any insurance but have always had the Geek Squad coverage and because of my lack of technology knowledge feel more comfortable with the Geek Squad. Had a bad experience at my last visit but will overlook that experience. They are not quick at getting anything done that may take only hours but they require at least a day. That is the system I guess.... leave it and wait for their text before you try to pick it up.

Dyson is the best brand. Buy only dyson warranty. They give u full refund any issue with the product without giving hard time,

Hopefully I’ll never have to use the geek squad protection but I’m glad I have it.

I had to return an item, it was 3 months after I purchased and they replaced no questions asked

Good to have you never know when something will mess up. The protection and peace of mind is worth it .

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

I always get geek squad warranties Ive always had good experiences with them

Geek Squad is highly recommended when repairs are needed or have questions pertaining to any of my devices that were put at Best Buy, try them for yourself and see!

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life

They are always helpful, they will help you with all your questions

Totally worth it Best deal great quality peace of mind

Love the work that the agents did they did a phenomenal job at mounting my television

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

Thankfully I havent had to contact them! But it is so nice knowing I have a backup in case of trouble