Customer Ratings & Reviews

Unfortunately I had to use this protection plan for a vacuum I had purchased. I was pleased that my experience was hassle free and my purchase price was given back to me in the form of store credit! Will absolutely buy this protection again!

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

This warranty covers things you'll need to be covered on electric gadgets that you purchase

This is amazing I will always purchase. It has worked every time I have had to use it

A must have if your not rewards member which i am now but but not at time of this purchase

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

Great suction, but I would like the battery last longer

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

Great customer service at geek squad counter. Would recommend

Realistic and very crystal clear the tv, i recommend all of you to buy any appliances because this is the only one store that really trusted!

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

Helps keep us protected if something were to happen.

Excellent service as always and has me recommended it to everyone

I purchased the geek squad protection because my Dyson vacuum was expensive and if anything happens to it I know they will honor their warranty and fix it!

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

Great product at this price level, solid 4.5 stars. Comes with a lot of accessories. Very compact and perfect for my small apartment. Power of the vacuum is strong enough to clean up after to Siberian Husky’s! Only thing I would ask for is the for the Suction Boost button to be more durable or make a a switch. Because the button got jammed after a few months of usage and we haven’t be able to us the boost button. Yet it still gets the job done