Customer Ratings & Reviews

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

It works amazing for us and our full-size family house

Great service excellence for customers with a friendly atmosphere.

Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

I buy Geek Squad on all my Best But purchases. They have an amazing team that support all the issues that I have ever needed to repair/replace my products I have bought over the years.

Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever!

i love the qeek squad they have akways been good to me

Great floor steamer works well on my wood floors Highly recommend

I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

It’s easy to assemble and very easy to use! You get all the corners and everything cleaned up quickly. If you have any issue make sure you have insurance on the item and come in get a new one!

Under Replacement plan, you get what you paid for product and upgrade with better one.

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

The service is a must, ive used so much in the past and it comes in handy whenever something might happen to your product and you can sleep well knowing you can get the value of your item back to get another one.

Very good item I really like it I’m gonna tell my friend to buy one

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

This protection plan is for a device that gets used frequently over a variety of indoor surfaces. Having a protection plan for frequently used critical devices is the best way to protect the investment.

I bought a Sharks vacuum is working good and easy to installed and use.

Best warranty you can buy for anything you buy at best buy.

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

I highly recommend you get this for high dollar items. I use this all the time. As long as you have the item if it breaks or malfunctions you just exchange the item at the store for the original or something else and pay for another warranty at check out as well as the price difference. That’s all. I usually upgrade.