Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1298 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,296 reviews
  • Rated 5 out of 5 stars

    Rick middleton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV so I was able to hook up to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great piece of mind buying the Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended I purchased to all my electronics and no complaints at the time that I went to the store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans I’ve ever used. I’ve never had an issue getting things replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have they work with you on everything definitely recommend to get the geek squad service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GP 13 Hero

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per usual Geek squad comes through with a win. Its like a sore D, you cant beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Greek Squad Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to utilize this service as of yet. The products I have purchased had been good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing always helping out the us who are not the best with technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect never had a problem thank you. Really cashier friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, better safe than sorry especially for that price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick & helpful. They made the process super easy when we made an appointment for service & immediately offered solutions with zero hassle. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Rocks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of a Rodu tv before but sure glad we did. It has a beautiful clear accurate LED color plus is a smart tv that gives us access to all online channels and allows us to add channels PLUS it is crazy affordable. We first bought one because our main smart tv stopped working. We loved it so much we bought this smaller one for our bedroom. I would recommend it to everyone as it's just as wonderful as the more popular brands but at half the price. Buy one, you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolinageographer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection. I am comfortable using my camera on the go knowing that it's backed up by a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve consistently received excellent service through my Geek Squad Protection Plan, which has reliably covered a wide range of my products over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical expertise is a good opinion on a product and not the final decision maker, the manufacturers warranty is sufficient. The technical repair aspect of the product and the communication between the manufacturer and the customer are critical transparency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always a great service for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of person who usually skips the warranty (most items come with manufacturers warranty, so why pay extra?) But Geek Squad is great mostly bc they will give you a refund the entire price of the item if the item can't be fixed (read what's covered before you return item). My 2 yr old Camera was having issues; wasn'tcharging, internal wiring issue. I took it to Geek Squad, they tried their best, but it seemed to be a manufacturing issue (manufacturers warranty expired after 1st year). So Geek Squad refunded me my original camera price, and i was able to buy the latest camera model. So buy the warranty, and save yourself what could potentially be a future headache.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Very good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay for the gweak squad it's totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really use them because i haven't had a problem but im pretty sure if i do they will fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome plan. You never know when you need your equipment fixed so take advantage of this!

    I would recommend this to a friend
Sponsored