Customer Ratings & Reviews

It’s good. You can bring back your things for fixing and the teams are always amazing. The only thing is if you don’t have the best plan for Best Buy you only have a 14 day return period

I would get this on any electronic product, I updated the firmware on a GoPro Hero 4 Silver and it would not respond, I took the camera to Best Buy and with little questions, he told me to go get another one. I went and found out they did not sell the silver anymore, so I was able to get the Hero 5 Black. All I needed to do was to get another protection plan. Well that was a no brainer.

Great protection for my appliances. They fixed the problems with no stress for me.

This is a must add to your product. I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

This is a must add to your product. I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

4 years is a good plan for the money. I would recommend this over the 2 year plan

Excellent Service , very Fast service Iam Happy to return to best Buy

The 2 year accident protection comes in handy if anything happens to it. 2 years is a looooong time. It's always better to be covered. I had to take mine in and they were unbelievably understanding and helped me with everything! Well worth the peace of mind. Traded out a new one since my old one wouldn't work with no questions asked! They are awesome!!

Still haven't had to use it so far but if anything happens I prob will

Overall I had a great experience with everything highly recommend!

Camera was Really good quality . So easy to work don’t regret buying !!

Haven't had to use this service yet. But may just check in with the geek squad to say hello!

To be honest, how do you NOT have a geek squad 2-year protection on any of your devices? Accidents happen and along with Best Buys superior customer service-- you will NOT be disappointed.

I like this protection plan and usually get it with any recorders and cameras - but especially GoPro Cameras. It's best for that. I also recommend getting the 4 year plan too!

It’s nice to have piece of mind with a warranty that will fix your camera without sending it back to the manufacturer.

The protection plan came in handy after my camera started to malfuction.

On high-priced electronics I always purchase the protection. I have had good experiences in the past with Geek Squad when it comes to repairs and replacements.

Makes me feel better if I break my device and need to get a new one.

Bought for husband, he likes it alot, works well, easy to use and put together

I purchased the geek squad and it’s been a God Send. Always their to help wither you bought the item from Best Buy or not. I had issues with my laptop and they fixed it, I had issues with my cyclone video for my car the got it working, the installed 3 remote car starters and several car stereos. These guys are great and I highly recommend them.