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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1081 reviews

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  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 3.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,081 reviews
  • Rated 5 out of 5 stars

    Roku Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of a Rodu tv before but sure glad we did. It has a beautiful clear accurate LED color plus is a smart tv that gives us access to all online channels and allows us to add channels PLUS it is crazy affordable. We first bought one because our main smart tv stopped working. We loved it so much we bought this smaller one for our bedroom. I would recommend it to everyone as it's just as wonderful as the more popular brands but at half the price. Buy one, you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthwhile Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's 2-year accidental protection plan provides peace of mind. It covers accidental drops, spills, and malfunctions, ensuring your electronics are always protected. A worthwhile investment for safeguarding your valuable devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Action 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing quality, picture and sound is so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. Hopefully i wont need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought a camera and 2 days later I scratched the lens. With my protection through geek squad, I made an appointment and had it exchanged same day! Took less than 15 mins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection Gives a ease of mind knowing if anything geek squad is able to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great price for protecting the GoPro and any electronics we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to know you have a replacement protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan Mota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I buy all of my cameras from bestbuy is because the warranties our the best and the most seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have with ANY new electronic device. You never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps my mother’s phone working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance or reason yet to use this service. However, I have used it with others. Very good service - fixed what was wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this! Love having someone that can help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget mirror less camera in my humble opinio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first camera i bought it 4 years ago i still av it it's a great camera very sentimental to me on my journey and it still av a lot to offer in today's world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my geek squad warranty for my current purchase but when I used them in the past never had a problem.I will continue to use them and recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of person who usually skips the warranty (most items come with manufacturers warranty, so why pay extra?) But Geek Squad is great mostly bc they will give you a refund the entire price of the item if the item can't be fixed (read what's covered before you return item). My 2 yr old Camera was having issues; wasn'tcharging, internal wiring issue. I took it to Geek Squad, they tried their best, but it seemed to be a manufacturing issue (manufacturers warranty expired after 1st year). So Geek Squad refunded me my original camera price, and i was able to buy the latest camera model. So buy the warranty, and save yourself what could potentially be a future headache.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    I like buying in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful people, i recommend buying in store, maybe just me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great option for your equipment otherwise it’s expensive repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro service help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were always knowledgeable about the product and very helpful and accommodating. Which made my all my transactions easy and pleasant!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek pro. Save me hundreds on cameras. Would totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service , very Fast service Iam Happy to return to best Buy

    I would recommend this to a friend