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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1082 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 3.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,082 reviews
  • Rated 4 out of 5 stars

    GoPro Hero 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for travel vlogging. The camera is small and compact. I love the variety of accessories that are available to purchase that are equip for the camera and your clogging needs (swimming, biking, etc). The camera has great quality and selections in such a small package. Issues: - Battery life - Having to remove battery cover every time you put camera in mic case. - Overheating of camera when in mic case - Doesn’t fit mic case with back screen protector on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek pro. Save me hundreds on cameras. Would totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service , very Fast service Iam Happy to return to best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great service and protection for my equipment purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my best things to have bought in best buy. my so. had accidentally broke his camera and they replaced it no questions asked!!! note if you break the replacement camera you will have to pay to get another replacement but it will be alot cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me MANY times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced 3 GoPros this way, and the only problem has been the GoPros! This warranty/replacement process is very easy, I just wish the GoPros weren't failing all the time. Needless to say I will be buying this insurance for every GoPro I get, because history would show it's only a matter of time before I need to activate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my appliances. They fixed the problems with no stress for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are starting off as a photographer this is a perfect camera for you. You can also find this camera online with instructions and how to use videos. The quality this camera is very good so I do recommend it. Don't forget to get an extra battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I had a great experience with everything highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. This is a helpful protection for the case the digital components stop working as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't had to use it so far but if anything happens I prob will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, I highly recommend you buy this plan with your items every time! Helped me out tremendously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy employee was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was Really good quality . So easy to work don’t regret buying !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used this yet but I can say that having used these warranties in the past has been a huge blessing! I've never had any issues when something doesn't work. I even was able to return my HandSpring Visor PDA (if you can remember those) and I needed to show the issue and I had already cleared everything, so I went to a demo in the store and used the store sample to wirelessly transfer a game over to my PDA then showed the BB agent what it was doing and was able to get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel better if I break my device and need to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is all the protection you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan came in handy after my camera started to malfuction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workers are fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! They are fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360 x3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quality is excellent would love to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all connected correctly and very smoth and fast

    I would recommend this to a friend