Customer Ratings & Reviews

I recommend the geek squad protection as they will come out and straighten out your problems

I had the pleasure of working with them on my purchase.

They were not able to get the product I wanted and they came through with their warranty.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

I've had the protection plan for my fridge and will not live without it now. The agents were amazing and thankfully we had this warranty or else we would have had to buy a new fridge.

Definitely get this protection but any expensive appliances!

Refrigerator was delivered making a noise. Geek Squad arrived and immediately noticed the condensor was bad and removed it and replaced it with a new refrigerator the following day. Always knowledgable and professional. They are the difference between purchasing elsewhere and at Best Buy!

Very good plan. Will recommend it for every purchase

We purchased the five year warranty and hope we do not ever need to use it, however the quality of appliances made today are not what they used to be. From TV's, Washers, Dryers, Stoves and Refrigerators, etc..., even when paying more for what is supposed to be better quality with supporting reviews, these appliances and more have all required some repairs within months of delicate ownership use. Even if you are very handy enough to do your own repairs, I recommend doing thorough Internet and You Tube research to learn of the various possible problems before hand.

Best ever. They are local and like the name says they are geeks and know what they are doing.

The delivery Guys were excellent. they moved the fridge into my kitchen which made it very easy for me to hook up and get started. they took all of the cardboard and backing away and did an inspection of the fridge to make sure there was no damange in shipping

I’m very happy that they do take care of the product pass the manufacturer warranty.

Service is fast however not sure they are really up on appliance repair,they were here 3 times to fix the door on me refrigerator and it still isnt fixed.

If it wasnt for the 5 year extended warranty on my SAMSUCK refrigerator, that hunk of junk would still be in my kitchen (actually no, I would have gotten rid of it myself!) I had originally purchased the 5 yr warranty on the Samsuck and after 9 +/- warranty repairs, I finally got a warranty replacement fridge, GE 27 cu ft French Door fridge with water dispenser on the inside and ice maker in the freezer where ice is supposed to be. So far, so good. I did add the 5 year warranty to the new fridge as well. I just really hope I don't have to use it this time!

The delivery people handle the fridge with extreme care. I thought it would be a problem but they made it look easy. Not one scratch or dent.

The service was great, the guys were on time, actually he called because he come a little early, polite, took care about shoes on marble floors, very helpful. Gave tips and gave me some helpful hints on some of the features on my Refigerator.

The agents hooked up my refrigerator and took the old refrigerator and put it in the basement. I will definitely recommend them to family and friends. They did a fantastic job. I will always go with Best Buy and the geek squad. Good job guys!!!

Haven't had occasion to call them for anything. Installation of our fridge & oven went fine. They did however, in their cleaning-up, take the box the Microwave was packed in-unknowing that the template for mounting the microwave was printed on the box! I created my own & my wife & I hung it without incident.

This has been a great fridge. We've had it for two months now and we love it. The interior lights are great for seeing everything in it, and the LEDS are a nice change from the standard old lightbulb. The Fourth Drawer is nice, but it takes some getting used to. We use it for kids snacks and beer. Awesome combo? You bet. With the divider, it's easy to separate the two. The divider does not lock, so be prepared for your wine and beer bottles to roll around, unless you're careful about arranging it all. This fridge is big. I mean, it looks kind of silly in our outdated kitchen, but next year's remodel will fix that. There is a lot of storage, but you will not use all of it unless you are careful in your organization, both in the fridge and freezer. When you have leftovers, fruit, pizza boxes, etc., it's easy to forget about that yogurt in the back that you opened last week... Bottom line, buy this fridge, especially if you are looking for a big fridge that looks great.

Excellent service. They'll come over set it up for you they really care about their products. And then make sure everything's working For you and and they check everything before they go and they also remind you to call if anything's wrong