Customer Ratings & Reviews

Delivered on time as promised and friendly service .

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

This is great! I love that I could get 5 years service, one less thing to worry about

The install of my Samsung refrigerator and haul away of my old one was fast and efficient

Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.

A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

As of now I have not needed to use my extended protection. However, I have peace of mind knowing that if my refrigerator breaks down, I can have it fixed. The plan is very affordable, a lot more cheaper than other competitors. I checked around before making my purchase, and I definitely saved a lot of money.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

Good idea to get something like this to protect your purchases

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

Geek squad protection for the next 3 years is a peace of mind I can have for my new kitchen appliance. Although I believe my purchase is of the highest quality and reliability, you never know with appliances or machinery, so having this protection is certainly assuring.

You cant go wrong with a protection plan it covers your item and if the item can not be repaired they will gladly exchange for equal value or pay a difference and upgrade do not forget to insure your upgrade highly recommend.....

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.