Customer Ratings & Reviews

Great performances by Maytag better than LG and Samsung

Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

We find the Geek squad to be I’m professional and helpful

Delivered the refrigerator timely and were very careful when moving through tight areas.

Haven’t had to use the geek squad yet. They are always helpful if you have any questions.

The delivery was fast and as expected. Will always use the squad for delivery and installation.

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

Delivery was good and delivery guys were friendly and haul off was good as well

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.

Always nice to know you have the peace of mind and that your purchase is protected

We always get a warranty when it comes to purchasing refrigerator and dishwasher

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

I can't imagine not having this service. I have used it for years and have found it to be well with the price!. I call or set up an appointment, and it is uncomplicated. They are courteous, are able to resolve whether in-store or sending my product out, but always in a timely manner. Everyone should have this!

I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is