Customer Ratings & Reviews

I think all major purchases should have a warranty on them. I never buy without one.

Geek Squad is a must have whenever I purchase an appliance because, for me, they do an excellent job. If I ever need to have them come out for installations, over the phone advice, etc. they're prompt, friendly, and efficient.

I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

Highly highly highly recommend having this. Our ice maker in our fridge stop working correctly and they were able to come out and fix it right away. Super friendly super service too!

Long ago And oh so far away I fell In love with you Before the second show And your guitar And you sound so sweet and clear But you're not really here It's just the radio

Hopefully i never need but if i do i know they have me covered

Service members were cordial and communicated well. They were able to get the job done and answer questions. Just wish they had explained before they left why they didn’t plug in the fridge.

We decided to purchase the extended warranty for our new Whirlpool Refrigerator. We are glad that we did. A friend's new refrigerator "went out" three years after purchasing it and they are happy to have bought the added warranty. --thomas B. Downers Grove

Purchased this fridge at the outlet and had an issue with lighting on the fridge and I called the Geek Squad. They helped me get in to touch with manufacturer and resolved our issue.

associate very good in working with me. took extra time

It’s nice to know that you have additional protection should anything go wrong…

great service ! friendly and knowledgeable staff that answered all needs

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

Very friendly out going very professional on time.

Have had the fridge for over two months now and has been great. Have water connected with filter and the water feature is great. Also a plus is the ice maker.

They are the best at there services, help on time love it

Happy to report I haven’t needed the Geek Squad as yet. Happy to know they are there to depend on.

Installed water line for fridge, new wifi and modem. I was told I would notice a "speed up" but nope, no speed up. I think that is more due to the fact that my laptop is old, old, old. There were 2 young men who came and they were very efficient and patient with this older female who is not very good with computers.