Customer Ratings & Reviews

Used the Geek Squad twice for a dehumidifier. On both occasions, the service was prompt and seamless. Will definitely the service/repair warranty by Geek Squad

We have a 5 year old and he is extremely independent. Fridge high is always frustrating for him, so we were excited to see the lower draw so perfect for his use, even for my mom (older people) is great! ALSO, this fridge lowered our monthly electric bills tremendously. It is so large that everything is perfectly organized. I even added thick paper towels on the shells so my cleaning routine is greatly minimized. We LOVE our fridge!!!

Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

They do a great job on installing anything you purchase

There was no problem with entering our home or maneuvering to get to the kitchen. They were great

Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

Geek Squad protection is well worth the expense works. Have used it in the past with great success. Had to have the oven door replaced crew was clean, quick, and polite.

Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

We purchased he warrenty with our new refrigerator. We have never had to use a Best Buy extended warrenty but seemed to be a no brainer. With the price of a new refrigerator and the manufactures not making them to last a fractrion of time as the older mechanical units, this gives some peace of mind when dropping a couple of thousand dollars on an appliance and the manufacturer only offers a 1 year warrenty.

I have Geek Squad for my electronics and keep renewing it yearly. This option was specific to the fridge and I felt the price was worth it. Will cover almost everything. Still have the warranty obviously, but know that after that, the Geek Squad will be able to help if, heaven forbid it fails.

I bought geek squad protection reluctantly and realized it is worth every penny. Thanks for the recommendation of the sales person. The Samsung refrigerator got issues after a year with ice buildup, and voila geek squad team stepped in to fix the problem, they also did pay for the spoilage. All this during peak of COVID-19.

IF YOU LIVE IN ULSTER COUNTY BE WARE DO NOT BUY A YEARLY CONTRACT THE DO NOT SERVICE THE ARE BECAUSE THE STORE IN KINGSTON WAS CLOSED AND THE COMPANY REFUES TO PUT A LOCATION IN THE ULSTER COUNTY AREA 2 ITEMS I BOUGHT CAME DAMAGE . waited 5 app. for camera's instalation.

If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

Every appliance I buy I get the extended warranty and it has paid for it self and more. Nothing is made as good as it used to be. I’ve had my appliances worked on by geek squad many times over the years and they do a great job and have had appliances replaced before.

The warranty on this refrigerator was cheaper at Best Buy as compared to Home Depot and Lowe's for the same time period. I usually don't buy the warranty but I decided to get it because these refrigerators are supposed to break down after 3 years. I hope I don't have to use the warranty but if I do I hope it won't be a huge hassle.

We bought all of our new appliances and a couple of tv's this year and put Geek Squad Protection on everything! One of the TVs we bought went bad in the first week we owned it, and Geek Squad handled everything to get it replaced for us (even after the manufacture claimed it was not covered under their warranty). For people that think this is not worth the money.....sorry but you are wrong! Worth every penny!

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

Awesome services from Best Buy. I will buy more appliances from this store.

I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.